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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2298 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,298 reviews
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great. My only issue is i wish it was a little larger. 16oz. I drink alot of coffee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works just as you can imagine it. My partner loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for the coffee drinker in your life. Great Boss gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go back to normal mugs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot use a normal mug anymore. Bought another one since it was on sale but also for traveling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far! Keeps the coffee warm and I love that I can control it from my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome idea for a gift. Wife loves it and is using it everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Science!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things mug holds liquids all in one spot and it has a handle! Amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this white Ember mug as a gift. They absolutely love this mug! Works great and looks very classy.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Barb, thanks for sharing this! We're happy to hear you gifted an Ember and hope you continue to your mug as well - thank you for your support! Ember

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broken garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a couple months. Doesn't hold a charge anymore. Now its just an over priced regular mug.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      We are so sorry to hear you are having an issue with your Ember Mug! We'd love to learn more so that we can help get you back up and running. If you haven't, please reach out to our support team so that we can assist. We look forward to hearing from you! Ember

  • Rated 5 out of 5 stars

    My wife absolutely loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mug. My wife uses it every day! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer! No more cold chai

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But this as a gift for my wife, and she absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised have had them for 4 weeks . No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing best purchase this year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sends notifications when my cup is ready to go. I love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We own multiple of these cups. They are wonderful and make drinking coffee all day possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with it and it works as advertised . Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great project but stains easily. Hard to keep it clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy… i would buy it again if i need to. Will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a fantastic product. I bought it as a Valentines Day gift. My girlfriend loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent heating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coffee cup with heating, no need to Getup and microwave or heat my coffee everytime.

    I would recommend this to a friend
  • Cons mentioned:
    App, Battery life

    Rated 1 out of 5 stars

    Terrible product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to get a hot cup of coffee out of this product. It will not maintain sync, it constantly tells me it needs to recharge, I will be returning it. Terrible

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hello there, thank you for taking the time to leave a review here and sorry to hear about the issues that you've run into! We would love to help resolve this for you, please reach out to us on our Ember Support site with your information and one of our specialists will get back to you! Ember