Customer Ratings & Reviews
- Model:
- CM191400US
- SKU:
- 6367431
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
14oz doesn't hold 14oz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointed that the 14oz mug doesn't hold 14oz of liquid. Only holds 12 oz. I feel that is false advertising but apparently that's standard for Ember mugs according to customer service. They will give me store credit but just wanted to say, 14 oz doesn't hold 14 oz.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Ember
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it’s great, it constantly goes to empty and shuts off. For some reason it thinks there’s nothing it the cup.
No, I would not recommend this to a friend Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it for a gift for my wife she is a coffee drinker. She loves it
I would recommend this to a friend- Pros mentioned:Temperature control
My wife’s favorite mug!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife’s favorite gift. Keeps her coffee hot. She won’t drink coffee without it now. Charger has caused us a problem or two, but the company was very easy and sent us a new one. HAND WASH ONLY!
I would recommend this to a friend Fav
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ,very innovative. Love this product. I would purchase this again.
I would recommend this to a friendNot hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not hot enough! I was so exicited to see this on Christmas morning as I am always heating up my tea in the microwave but it did not keep my tea hot, I returned it!
No, I would not recommend this to a friendGood product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was for a friend. He enjoys it a lot and recommends it to everyone
I would recommend this to a friendKeeps my coffee hot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 5th mug I bought for me and friends. We all love them
I would recommend this to a friendDoes it’s job well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommend if you’re a book worm or constant study/work horse.,
I would recommend this to a friend- Pros mentioned:Temperature control
Mom loved it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mother who drinks multiple cups of hot tea daily and she hasnt stopped raving about it. Of note, the weight of the cup makes her think she has more in there than she does… FYI.
I would recommend this to a friend - Pros mentioned:Temperature control
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I’d need one of these but by jingo it’s great! I usually end up with half drunk cups left to go cold throughout the day but no more! Works perfectly and would highly recommend
I would recommend this to a friend Awesome mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Purchased for my wife and she uses it daily.
I would recommend this to a friend- Pros mentioned:Temperature control
Great gift.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure what to buy my parents for Christmas until I saw these cups, they love them! Both said they can enjoy their hot drinks now instead of having to drink fast before it gets cold.
I would recommend this to a friend Ember Blue Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good service all around for me..
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she absolutely loves it, it’s works great on the app
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Manny417, thanks for leaving a review! We're happy to hear your wife has been enjoying her new Ember Mug so far - thank you both for your support!
Cool!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great idea. It’s just too bad my wife didn’t want it.
I would recommend this to a friendAmazing product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my gf who loves hot beverages! Made her very happy!
I would recommend this to a friendWonderful invention
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lived with cold coffee and microwaving, this has been amazing!
I would recommend this to a friendGood mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes a great gift for the ones that always leave the drinks old.
I would recommend this to a friendcup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a gift for my mother who drinks a lot of tea. she seems to enjoy it
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jls1, thanks for sharing this! We're happy to hear you gifted your mother an Ember and she's been loving it so far - thank you both for your support!