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Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,300 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised keeps coffee at a specific temp that is flexible to what you want, easy to use. Downside is you cannot use regular silverware, it can scratch the coating. I use wooden stirrers and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cup for my wife. She likes to take her time drinking her coffee and latte. She would usually have to microwave her cup two or three times to keep it hot. This cup does the trick! Keeps her coffee nice and hot, 145*, for hours! You can adjust the target temp to your preference but it tops out at 145. Great cup and has held up perfectly since purchase almost 6 months ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Go get you one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works great so far. I feel like it’s worth the money! Go get you one. You won’t be disappointed. The fact that you can watch it heat up to the temperature you set is pretty cool!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    One of life's pleasures... a predictably hot sip.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These mugs may seem like an extravagance - but when you experience access to hot coffee thirty minutes after you filled it.. you can't avoid a comforting smile! We bought two of them - one of them has less battery life. I doubt the battery is replacable.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A bit pricy... but worth it❣️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore hot beverages (coffee, latte’s, expresso, teas, coco...) but I don’t like that they generally don’t keep their heat for very long. My mom “especially” doesn’t like anything that’s not very hot! She makes a new cup of coffee, and before even drinking it, puts it the microwave oven to heat it even more. I bought one of these mugs awhile ago to see if it was a solid item. Found out that it was, even better they came out with a second generation version which stays hot even longer! I picked one up for my mom and while hesitant to accept it, truly adores it! As a side note, it’s has a great software addition (no extra cost) that allows you to select a specific temperature and manage its power usage! My heartfelt recommendation is to try this out... if you don’t like it, no problem as Best Buy has a great return policy. I’m confident that like me you’ll adore it. Happy shopping...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Temperature control

    Rated 4 out of 5 stars

    Great gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A awesome gift for any hot drink lover. While it is alittle pricey, the product itself is good quality. The app is easy to use since you only have to set the temperature once and then the cup heats to that temp each time its turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    My gift for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really amazing!! Can have hot coffee even when you can't drink it fast. I'm glad it holds 14oz. The only issue I have is I can't update it on the app but it works great without the update. If the travel mug held more coffee I would definitely buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more microwave reheating a cold cup of coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I don't have to reheat my morning cup of coffee in the microwave. This Ember keeps two cups at the right temperature all morning long. I have to remember to place it on the charger each night so it is fully charged in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Love my Ember mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is wonderful. Every cup of coffee stays at just the right temperature and the cup recharges quickly. Took one star off because it will not stay linked to the Ember app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my significant other. She loves it, it keeps her coffee at the perfect temperature. Keeps charged for long periods of time and is easy to charge again when needed. Easy to clean and maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Keeps your coffee hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present for my husband. He like it very much as it keeps his coffee hot throughout even a long meal. It’s convenient and we even take it to restaurants to be guaranteed that the beverage stays hot. However, it’s quite costly and it’s strange that different colors have different, often higher, prices.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    She loves this

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mothers birthday and she loves it. Now she can work from home and have hot coffee for hours instead of it cooling off within 30 mins of being made. Easy to charge, perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ember Valued Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My second ember product that I absolutely lovez

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid cup. Keeps drinks warm. Unfortunately it's not dishwasher safe.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Ember mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually love this cup. Although you have to keep it on its base, the cup itself doesn’t have a large battery to walk around with it for too long before it dies. Expensive. But awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    I should not love the Ember, but I totally do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow, I should not love this mug as much as I do, but I do. It's a total luxury to be able to set your coffee temperature down to the degree and then have it there for more than an hour. I use it every day, and despite the lofty price tag, I have been tempted to buy a second (one for work, one for home). I haven't gone there yet. My only small gripe is that the mug needs resetting once in a while, and the only way to figure out when that is is when you take a sip and find that the coffee is cold (i.e., the mug failed in its one job of keeping your coffee at the right temperature). In that case, you have to go through the typical bluetooth nightmare of re-pairing the mug. I suppose this is a complaint about bluetooth and not the mug, but still, it impacts the experience slightly. But overall, I totally love this mug and what it does. p.s. I've tried one other heating mug. That one worked by having a wireless pad that heads the mug from beneath. It was not nearly as functional as the ember.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Nice cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cup, keeps drinks hot. You control temp through an app on your phone, which I really do not like. Just like the heat plate on your coffee pot. Don't recommend letting it run too long. Also do not think it actually holds 14 oz. More like 10.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little costly, but worth it. Now I never have to worry of my tea or coffee going cold.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Fantastic coffee mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally went for the less expensive 10oz, but don't, it's too small. The 14oz is just about right. Once everything is synced up with your phone this little guy works like a champ. Literally will stay at the exact temperature you set it up. It will increase the temperature up to a higher temp if need be. Exceeded my expectations.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi AndrewTX, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used anything else for my Chai Lattes since I got this mug. It keeps my latte warm all evening...no longer have to re-heat in the microwave when it gets too cool. Perfect for me! Might have to get another one for my regular and herbal teas!!!

    I would recommend this to a friend
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