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Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,300 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The item you didn’t know you needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the suggestion of my daughter, I got this for all my adult kids, myself, my sister, and my husband for Christmas. I would’ve considered it a frivolous purchase. It is not. It keeps your coffee nice and warm the whole time you don’t think you need it, but you do. The only thing I can’t speak of is how long it lasts. I also had to buy another charger and that was worth it too, just to have one upstairs and downstairs. Until you have one, you just don’t know. It’s like when the microwave came out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ron Holmes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought two of these now and they work well. If you give to someone that uses the microwave to heat their coffee hide or unplug it. They will quickly burn the circuits and no longer work.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Replacement for a 10 oz mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement for a 10 oz mug I purchased 2 years ago. I always felt it was a little too small for my coffee consumption. It works a advertised, but since I take my coffee with milk, the heat makes it form a skin which is disagreeable, but not the fault of the mug. I have used this recently with tea (no milk) to get me out of a cold and it has been great at keeping the temperature hot enough to soothe my throat. Hope to buy a travel mug when they are on sale, those things are expensive!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mug!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mug for my techy bf's birthday. He LOVED it! I tried it later and loved it too. Long story short, we have 4 of these mugs now for home and our offices. Just make sure you hand wash it, and put it back on charger once it's completely dry. Also, don't use a metal spoon. We got silicon spoons to protect the mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fantastic for slow coffee drinkers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a present for my husband for Christmas. He loves how he can take his time drinking coffee and it will stay hot for a long time. Only thing is you must charge it every night.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great purchase- can use at restaurants

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup to keep beverages hot and at your choice temperature. Lasts for over 4 hours off the charger. Sometimes it’s difficult to connect to your blue tooth. Other than that great coffee mug - love it! Would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    False advertising mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on the fence with buying this cup since paying $150 for a heated mug was a bit much for me. But I ended up buying it on Black Friday for $99. First thing first with this mug, it feels cheap sadly. The bottom of the mug feels and looks like all their money went to that rather than building a mug that feels good. It is like they slapped a 99 cent plastic kids mug onto a heating disc. Second thing, the heat is 100% controlled via an app. Which is fine I suppose, but it would have been nice to be able to control it on the mug too, especially for this price. Next which is my biggest complaint is the misleading information for the mug, this mug is NOT 14oz at least not in the sense you can put 14oz of liquid in and be able to drink from it. 14oz is literally with the liquid on the verge of overflowing from the cup. You can put exactly 10oz of liquid in to be able to drink from it. Even 12oz is too much. Lastly overall thoughts and such....well unless you're sipping your coffee over 3hrs this mug is a novelty item. The travel mug one I can sort of understand the use. My advice is if you're wanting to throw $150 at something stupid, pick something else...literally anything else.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug. Love that it’s not hot on the outside but the drink is hot inside. It works great. I wish they made it a little bit bigger like 16 oz and somehow make it last a bit longer. But great concept and works very well. Coffee is hot till the last drop!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daily driver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put getting one of these off for awhile. That was time wasted. I have an entire cabinet of coffee mugs that have remained untouched for months.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect gift for coffee loving wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Mug - Sets and holds the temperature of hot liquids really well. I set my coffee for 126F (52c) and it's at a good drinking temperature without getting colder. Good for all day sipping. - The mug doesn't get too hot. It'll get warm but definitely no where what I would expect. - The handle feels nice and I can slip 3 fingers in there. The edge is sharp but definitely not something to worry about and adds a bit of class to the presentation. I like the handle. - The mug fits perfectly on the coaster so there's no guessing where it needs to be placed to charge.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Trex, thanks for leaving a detailed review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Extremely useful at work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one better than the regular ember mug which is around 10 oz. Honestly, if you work at an office or work from home, this is a must. Helps keep that coffee warm so you can be as productive and efficient as you need to be.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're so glad to hear you've been enjoying your Ember at the perfect temperature down to the last drop and that it's become a staple during your work days! If you ever have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup! Everything works well and is easy to use. My only complaint ( and it’s mine, not the manufacturer) is that the cup is too small! Should have bought the bigger one!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word. Perfect. No more cold coffee. Take your time and enjoy without fear that your coffee gets cold.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    nice mug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    app is really well done, mug warms up super fast. only con is sometimes is has connectivity issues

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps it hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a joy to use. No more trips to the microwave to keep uour coffee hot in the mornings! Thinking about getting a second one and already bought two more as presents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mother-in-law, and she LOVES it! She was always microwaving her coffee, and now she doesnt have to.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Enjoy your last drop of coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. I bought one first for my wife then ended up purchasing one for myself. When you get this mug, you will ask yourself why no one else thought of this idea in the past. It is a little pricey (I think the 14 oz should cost $99 at max).

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Troy, thanks for leaving a review! We're glad to hear you and your wife have been enjoying your Ember Mugs and appreciate your feedback about price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Needs changes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great but after a couple week tge small prongs that sit on the charger stopped popping out so it stopped charging

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Execelent Option for an excellent gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an espectacular gift for Coffe or tee lovers. This is the 5th time that I choose this item as a gift for friends and clients

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Price

    Rated 4 out of 5 stars

    Got cup of Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for Christmas. Safe had issues being able to connect it to her phone to change temps. Battery life is ok. Good besides connectivity issues. A little pricey.

    I would recommend this to a friend
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