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Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,300 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great gift for parent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for elders! Can be a little hot but that’s as intended, good for reheating coffee/tea and still taste great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great idea, always warm coffee.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and she loved it. The cup keep the coffee warm to her temp. The phone app. is really simple to use. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Suggest This Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - works as expected. Keeps coffee the desired temperature for as long as I need

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    MY WIFE'S LIFELINE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned the first Ember and upgraded to a bigger one (Ember 2). My wife uses this thing almost all day. Coffee that remains delicious all morning and evening Tea that remains hot. Defintely worth every penny if taste and quality of your drink are important to you. You don't have to rush to finish your drink in fear that it would go cold. A person who cannot control when their job or kids will need something should definitely consider getting one. Even after leaving for an hour or more, you come back to a delicious and hot drink.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Best gift for daily coffee drinkers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the mug Feb 2022 for a Valentine’s Day present for my wife. She uses it every morning for her coffee and swears it has been the best thing ever! The only problem we have had with it is charging. You have to make sure it sits perfectly and wait for the flashing red to flash a couple of times. Besides that it still works just as well as the day we got it. If you take care of it and make sure it’s dry before setting on charger you will enjoy it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug, does what you want

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These mugs are great and do what they say they'll do. App is easy to use. Just make sure you don't leave it partially full, it'll keep working and the coffee with cook to the surface. Fortunately it's fairly easy to clean, but with the automated on/off, even if you turn it off, it seems to sense the liquid in there and turn itself back on. Just dump it out every time and you're good.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Hot coffee, all the time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is amazing. Its putside is cool to the touch, but when coffee is poured, remains at a hot temperature to your liking. Recommend the 14oz cup over the 10oz cup

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Black Mug 14oz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking coffee mug however aside from looks, the functionality can be a bit better. Heads up for future purchases if for whatever reason you reset the mug by pressing the bottom button intentionally or unintentionally for more than 5 secs and see the colors flash.. that does mean it's reset the mug settings and you'll also need to manually reset your Bluetooth pairing from your mobile device (meaning forgot the device and then re-add as new device) in order for it be reconnected after reset and fluid detection to work. For the longest time I could not figure out how a filled coffee mug would read as empty. With that the battery life does struggle to lasr for my two hours of heated content sitting out on desk. So be prepared to have charger ready for charging if intended to keep intended temp for longer than that.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review and sharing this! We hope you've still been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works good enough

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that it keept coffee warm . More efficant battery would be great .

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband for Christmas. He has no complaints. We bought a cheaper version first and returned it the next day because it kept shutting off on him and felt very cheap. This one works as described and feels like it is built to last.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Not so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug itself does a good job at keeping the drinks warm, the enamel paint is peeling off after around 6 months. Not sure if its worthwhile investing in another mug to see if this happens or not.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for taking the time to leave a review! We're so sorry to hear about the experience you've had with your Ember. Please reach out to us on our Ember Support site at [email protected] so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Doesnt burn my coffee!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug keeps my coffee at the perfect temp for a long time. But the most important thing is that it is not harsh with its heating element. The coffee does not develop a burnt taste that you might associate with a hot plate. The app is fairly simple. I did have some connection issues at first, but it seems that was user error.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A Few Degrees Make the Difference

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never thought that a few degrees in the temperature would actually make my coffee or tea taste better. It does. You know when you make coffee, pour it into your mug and for a few minutes it is too hot, then for 2 to 3 minutes it is perfect and then too cold? Well, what if you could keep it always at that magic temperature that lasted 2 or 3 minutes? That is what Ember does for you. There are additional perks, it lets you know once the temperature is perfect, it can warm its contents even from ambient temperature if you want to and the materials are quite comfortable to interact with, they don’t change the taste of the beverage. We bought both the 14 and 10oz versions. The only difference aside from the color is that the 10oz heats up a bit faster, but that is it. Overall, if you’re constantly drinking something or going to meetings, this is the best mug to have.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cup. Working without any issues for the last year

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Ember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for about 6 months! It started not charging the mug would only charge sometimes other times it would say charged then would just shut off.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful coffee mug keeps my coffee hot for quite some time. I like the larger capacity. Definitely prefer the dark colored mug. An excellent investment.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I bought this cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife for Christmas. She absolutely loves it and uses it every day. The only major problem I see with it is that we are buying more coffee now because she's drinking more and in this economy it's rough. Taxation is theft and the government doesn't care about us. What's even more absurd than this inflation is how they want us all to be in electric vehicles by 2035?! Yeah okay pal that's gonna happen. But anyway great cup!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your drink hot. I like that you're able to choose your perfect temperature. Given that I am a slow drinker, I wished the battery lasted a little longer. Overall happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works good sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect all the time and have to keep resetting it but when it does connect it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more microwaving for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second mug and I love having it keep my tea at my perfect temperature. I got the second one because I use it so constantly that it allows me to use one overnight while my other one is charging and ready for travel in the morning.

    I would recommend this to a friend
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