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Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,300 reviews
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Keep drink at just the right temperature!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee at the correct temperature. Battery life is a bit shorter than desired, but if on the charger it works for multiple cups throughout the day. Good investment.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi DavidinAZ, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please reach out to us at [email protected] so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it!!! With a 1 1/2 and 3 1/2 year olds running around all morning coffee tended to get cold and microwaved but with her new Christmas gift cold coffee is a thing of the past

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and keeps my coffee hot! Very slick color

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Momma’s Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves to sit and have coffee before work but I’m constantly going downstairs to reheat but not with this mug . It’s incredible how it keeps her coffee a 140 degrees for so long and I ordered a cover which makes it last even longer . She loves her cup !!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Expensive, but worth it if money isn't an issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a completely unnecessary product and far more expensive than it's worth, but still, I use it every day and love it. It takes me a while to get through my daily hot beverage and either poured out the last bit or just took a big swig to finish off the cold remains...but with this my drink stays the exact temperature I want down to the last drop. The 14oz is a little inconsistent in the temperature sometimes...the bottom of the cup can have the liquid a higher temperature than the top depending on how long your drink has been sitting. It's a big mug and exposure at the top since it isn't sealed seems right.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    You don’t know you need it until you use it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not consider living a life without this thing. We drink coffee every morning and drink tea once per week. You know how it sucks when hot beverages start to go cold? Welp for $150 you never have to experience that again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps beverages warm. Easy app to use. Enjoyed it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Makes a great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted to get my husband an Ember mug, but he thought it was too expensive. It IS a lot for a coffee mug, but he is really enjoying the fact that his coffee isn't continually getting cold before he can finish it. We've gifted four family members with Ember mugs over the past two years, and each one of them loves to use theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice and solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it is advertized. Keeps the liquid hot for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Color, Temperature control

    Rated 5 out of 5 stars

    Worth the splurge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the blue color, the matte finish and the larger 14 oz size. Keeps my morning coffee perfectly hot which is the only way I like to drink it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Mug!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great to keep my coffee at exactly the temperature I want it. My one complaint is the battery life, as someone who can take longer to drink my coffee (i.e. why I wanted the mug), I have to be able to set it on the charger while I'm drinking it for it not to die before I'm finished.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember 14oz mug - blue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Ember mugs, especially the blue color! It keeps my coffee warm down to the last drop. I love that I can set the temperature to the level that I like. I definitely do not regret my purchase. Also, I was very impressed with how fast Best Buy delivered - next day!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A functional indulgence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size. Attractive. Works well. But it is yet another electronic and luxury device. It requires careful cleaning and handling (no dishwasher, avoid getting bottom wet), and electricity. It is not for everyone. There are other ways to prevent cold coffee. That said, I use it every day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Returned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did keep the coffee warm. The battery lasted about and hour before it needed to be recharged. Returned the mug because the ceramic coating started peeling off.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi CoffeeDrinker, thanks for taking the time to write a review and providing this feedback. We're so sorry to hear about the experience you've had with your Ember! We're always looking to grow and improve so if you have any other concerns, please reach out to us on our Ember Support site so we can learn more! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Heating mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug keeps everything warm for hours, if you like hot coffee or tea, this is the cup to own

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Get the bigger size!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bigger size is the way to go. Keeps your coffee warm and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift for my wife. She loves it. It keeps her coffee at a nice temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+. No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a Fathers Day present for my husband after he was going back and forth about getting himself one. He was initially skeptical. However, he has come around and uses it every day. We’re even considering buying the travel mug version as well!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My nice warm mug.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this keeps my coffee or tea at a nice warm temperature for a long time. This is the second one I've had. It's been a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Warm beverage lover companion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug. Keeps my coffee at temperature I set for as long as I need it to be. Easy to pair with phone. Also easy to clean after use

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there! Wow, thanks so much for leaving such an awesome review! We are ecstatic to hear you've been enjoying your Ember and appreciate your support - if you ever have any questions or concerns, please let us know! Ember

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