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Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,300 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Gift for wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my wife. She absolutely loves it. She loves the shape of the cup and the fact it's not heavy considering the technology. Her favorite function is that she can control the temperature from her phone app.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Larry, thank you for leaving a review! We're happy to hear your wife has been enjoying her Ember and we hope you get one for yourself as well - we appreciate both of your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great purchase for the slow coffe drinker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee the perfect temp for hours! Can select the ideal temp you like and remains that way for hours. Also has a customizable led light in the event you have more than one mug.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as great as advertised. Getting busy in the morning and still having hot coffee throughout the morning is really amazing. It’s not a big deal to make sure it’s charged every day, totally worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Love it, but lost battery power

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my Ember mug, but this is the second one i have purchased and it has already lost battery power in less than a year and 2 months. I am 2 months out of warranty on this one. So $150 is a steep price for a mug that only works for 1 year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Life-changing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoever invented the Ember mug is a genius! It has changed my coffee-drinking life, because I love my coffee hot! This product is not a luxury for me, it's a necessity!!! The only drawback is that it is not dishwasher-proof. You also can't put in a microwave, but you don't need to because it keeps your coffee so hot.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember and appreciate your feedback about the design - we'd be happy to share this with our team! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my mom for her birthday and it's amazing. I love coffee and use this one more than my Stanley now because it stays hotter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hotter longer mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides my mug that my dog got me showing a drawing of me and him sitting side by side, this is my favorite mug!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Keeps your drinks hot!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Ember mugs. It keeps your coffee hot and you can control the temperature from your phone. The only problem I've had with it is that it sometimes disconnects from Bluetooth ...and can take more than one step to reconnect. Other than that; it's a great mug!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ember mug works great & keeps liquid desired temperature. but occasionally mug doesn’t connect to phone/app. That’s the only reason I gave it a 4. I believe it is a app or technology update issue however.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfectly worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for Christmas for a family member and they love it. Worth every penny. Having a desk job, they said they get busy and forget to drink their coffee quick enough to keep it warm and fresh. This allows them to enjoy that wonderful cup of coffee for longer

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must-have for coffee drinkers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I cant believe how great this coffee mug is for when you want to enjoy a fresh cup of coffee but also stay busy and not let my coffee get cold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the hot coffee. Hate the ceramic flaking off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to start by saying I love these mugs. I love having steaming hot coffee from beginning to end. That being said they have one major caveat. These things break apart inside and they don’t last long. The bottom flakes off. Always stirring the coffee in a different mug before putting it in here and rinsing right away doesn’t seem to help. They make a stainless steel tumbler that’s a thousand times better. We’ve switch to those and have had no issues.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      We are glad to hear how much you've enjoyed your Ember Mug! Sorry to hear you are having an problem with the ceramic coating on your Mug. If you haven't, please reach out to our support team as we'd love to assist you with this issue. Thanks for your feedback! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeping my coffee warm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has been perfect for my wfh situation. It helps maintain coffee and tea warm over extended period of times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her ember. She uses it all the time. This is a great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift because I was going back and forth about do I really need it and the cost. I’m glad the hubby got it for me because I love it. I love that I can set my coffee to a certain temp and it stays that temp all day (yes all day because I have a toddler).

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! It is very convienient and stays warm

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great coffee cup Ember

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mug this ember mug for my husband last year for christmas. Retired veteran he loves his coffee. This cup keeps his coffee at the perfect temperature for hours he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes HOT coffee. She is amazed that this cup solves the problem of running back and forth to the microwave oven. About the cost: if she's happy, l'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    Keep me hot!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love that this cup keeps my coffee hot. It's an amazing cup. Downside is the app seldom works, upside you don't need the app to keep the coffee hot, unfortunately without the app you can't customize the temp. You will end up with the programmed temp.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to the app - we're always working on improving, so if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this on impulse, best decision ever so happy, my coffee is never cold. App is easy to use also, if you’re thinking about it just do it

    I would recommend this to a friend
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