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Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,300 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Coffee Cup EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my father who loves it and uses it every day. Excellent mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great, albeit pricey mug.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee at the perfect temperature for me. I love being able to change my preferred temperature via the app and it will increase or decrease the temperature in a few short minutes. Ember is the only mug I use to drink my coffee in anymore

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi mrstefani2021, thanks for taking the time to leave a review here! We're happy to hear you've been loving your perfect temp in your Ember and it's been your go-to mug recently - thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works well and keeps my coffee and tea warm. The instructions were easy to setup with the required app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how much my fellow office drones like to crank up the AC my coffee stays warm!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Game Changer!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weekend mornings will never be the same. I love this mug so much! It really good for a couple hours of warm cups of coffee. I will fill it and then come back 10 minutes later to a perfect cup of coffee, instead of a cold cup like I used to.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there! Wow, thanks so much for leaving such an awesome review! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great cup for work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is what I needed at work. I can come back to my desk and my coffee is still the perfect temperature. It heats quickly and shuts off when empty. I am pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for the hot coffee drinker!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has changed the hot coffee game for me! Normally hot coffee is the perfect temperature for such a short period, but now this can keep it just right for hours!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee and tea at the perfect drinking temperature. My only gripe is i wish the battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    You need this!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mug! It is so nice to have the last sip of coffee as hot as the first! This is the third Ember I have bought, aside from my own. The others were gifts, and everyone says the same thing, “ I love my Ember”! Easy to use app makes this mug a must have!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember and have gifted this to others as well - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug! I would recommend the spend if you are someone who loves to keep your coffee hot and are busy throughout the day.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life does not last that long. Had to order an extra charging base to place on my desk.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for coffee connoisseurs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is amazing. It is the perfect size for a big cup of coffee and keeps it hot for a long time. My husband loves it. The handle is a really good size, too. I would definitely recommend this product; you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Pricey, but worth it to me.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I one of those electric warming trays that kept the last few swallows of my coffee hot, but it couldn't handle a full mug. This does. Pricey, but does the job where others don't.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! I have one for the house and bought second one for the office. Keeps the coffee at the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    An excellent accessory in a house full of kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this mug almost every day. As long as you remember to keep it charged, it does a nice job of keeping your drink warm. It’s very handy in a house full of kids where you don’t get to sit down and enjoy your drinks in one sitting.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't matter if she's at work or at home this mug is perfect because she's a tea drinker. I also got her an additional charging base for her work desk.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate cold coffee but I love to linger over a cup. This allows me to sip and savor. Y on,y criticism is the battery life. It lasts less than an hour. Lengthen the battery life and this would be five stars.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kate, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at [email protected] so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very nice mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love it. Keeps my coffee and tea warm throughout the day. Thank you for such a great product and fantastic idea !

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new one for the bigger size. My older ember is used daily and going strong at 7 years old. No more tossing a cup of cold coffee.stays warm for hours and still tastes fresh

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ember cup! Customizing the temp. Of my coffee was the best thing I didn’t know I needed until I got this cup!

    I would recommend this to a friend
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