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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2276 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 2,276 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Expensive for what it does, but it does it well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title states, it is expensive for what it does, but it does what it is supposed to do well. App is easy to to use and the mug holds a charge well. Only cons is price, and isnt dishwasher safe.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mugs are excellent. They perfectly solve the problem of trying to catch your hot drink during the short window of perfect drinkability before it gets too cool. Just set your preferred temperature using the app. It might take a while for you to learn through experimentation what your preferred temperature is, but one you know, you know. There are two sizes. My first size was the 10oz. mug. It is slightly too small to hold all of a Nespresso Virtuo coffee, and barely holds 10oz. from a Keurig. I was pleased when they launched this 14oz. size. It suits all my needs so I recommend paying the premium for the larger cup. My first cups where white. They tend to stain after some use. Therefore you might be more satisfied with a black or blue mug. Be careful with the charging base. The two little electrical elements that power the cup are fragile. Place the cup gently on the base. Don’t set it down too aggressively or you can break them. You can buy a new charging base but it isn’t cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Awesome if you want your coffee hot & stay hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother in law as a gift. She loves her coffee scalding hot so she loves this cup. She could go take a shower and when she comes back to her coffee mug, the coffee is still hot! If you drink lots of coffee be sure to get the 14oz. It doesn’t look big so I can’t imagine how the 10oz compares.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ember 14oz

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my wife, she loves being to keep her coffee warm in the mornings. Only downside is they should include from the factory a lid for it to extend battery life and help with spills.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great gift for parent

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for elders! Can be a little hot but that’s as intended, good for reheating coffee/tea and still taste great

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I'd need temperature controlled mug but it is more useful than I thought. It's great to always have a hot drink especially since my house is very drafty. Only downside is price.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Keeps tea and coffee at a good drinking temperature. Not too hot, not too cold.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Great to hear you are enjoying things at your perfect temperature. Thanks for your valued feedback and support! Ember

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Best Birthday Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bug, holds the charge really well. Minor flaw is: Bluetooth disconnects frequently

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Thanks for your feedback Pavan. We are happy to hear how much you are loving your Ember Mug! Sorry to hear you are having issues with your Bluetooth connection. If issues persist please don't hesitate to reach out to our support team as we are always happy to assist. Ember

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome coffee mug and great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and great size for coffee to stay warm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Cup of eJoe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, let me say that first. If BB did not have it on sale I would have passed on it but it does keep my coffee hot! The mobile app is a great plus as well to control the temp settings. Easy to charge, easy to rinse, and clean for the next use! Not throwing it in the dishwasher for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Ember Smart Mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a Deal of the Day at a reasonable price. It does take time to get use to it. I'm satisfied with this Ember Smart Mug. I just needed something to keep my Lattes warmer a little longer. I like the 14oz size so there's room to stir without splashing it all over.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps the tea hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a birthday present for my adult son. He is a big tea drinker but always lets his tea go cold before he finishes it. He is absolutely thrilled with this cup, which keeps his tea at the perfect temperature until it’s gone!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Really Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design and how the mug works is well done, being simple and easy to use. As in, you aren't having to go through the annoyance of having to plug this in. You just place it on its mat at any angle and the pins will pick up the charge on the circular tracks wherever they are. The mug has a nice solid, sealed feel to it and the charger is very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Go get you one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works great so far. I feel like it’s worth the money! Go get you one. You won’t be disappointed. The fact that you can watch it heat up to the temperature you set is pretty cool!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps it hot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a joy to use. No more trips to the microwave to keep uour coffee hot in the mornings! Thinking about getting a second one and already bought two more as presents.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warmer my tea. Heat lasts long and has been reliable for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Mug 2x Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second ember mug I've owned. I had to get a larger one because I enjoyed it so much. Get him when they're on sale. Novel product but thoroughly enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Goodbye cold coffee

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing! I no longer have to worry about my coffee going cold even after hours of schoolwork, my coffee is as hot as when i first brewed it. I will say that the only downside is the Embers app, but to me its not that big of a deal because i can use the mug without the app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps my coffee just right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Ember served well for years and I hope this one will also I like my coffee hot to the last drop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Perfect gift!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my significant other. She loves it, it keeps her coffee at the perfect temperature. Keeps charged for long periods of time and is easy to charge again when needed. Easy to clean and maintain.

    I would recommend this to a friend