Customer Ratings & Reviews
- Model:
- CM191409US
- |
- SKU:
- 6471969
Customer reviews
Rating 4.5 out of 5 stars with 2276 reviews
(2,276 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quality Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product that my husband uses everyday. He was always reheating his coffee and now he doesn’t have too.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend- Pros mentioned:Temperature controlCons mentioned:Price
Rated 5 out of 5 stars
Great mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing mug. It’s great to have a hot beverage next to me without need to microwave it after sitting for a while. I like that I can set the temperature to what I like and it maintains it for me. Overall, it’s a great mug but a bit pricey.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Ember mug 12 oz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Ember mug! This is my 3rd one. I am hoping they can increase the battery life.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
I should not love the Ember, but I totally do.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holy cow, I should not love this mug as much as I do, but I do. It's a total luxury to be able to set your coffee temperature down to the degree and then have it there for more than an hour. I use it every day, and despite the lofty price tag, I have been tempted to buy a second (one for work, one for home). I haven't gone there yet. My only small gripe is that the mug needs resetting once in a while, and the only way to figure out when that is is when you take a sip and find that the coffee is cold (i.e., the mug failed in its one job of keeping your coffee at the right temperature). In that case, you have to go through the typical bluetooth nightmare of re-pairing the mug. I suppose this is a complaint about bluetooth and not the mug, but still, it impacts the experience slightly. But overall, I totally love this mug and what it does. p.s. I've tried one other heating mug. That one worked by having a wireless pad that heads the mug from beneath. It was not nearly as functional as the ember.
I would recommend this to a friend - Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
Perfect Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave the Ember-Temperature Control Smart Mug-14 oz to my son for a birthday gift. He loves that it keeps his coffee at just the right temperature, due to covid he's working from home and he keeps his house pretty cold in the winter. The Mug makes a perfect gift for a techy coffee aficionado.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
The best gift ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you or a loved one are a hot beverage drinker, this is the best gift ever. I know, you are probably thinking...$150 for a mug is insane. But it's an indescribable joy. Hot coffee. For the whole cup. And for those of you who say you don't have this problem, you probably do and don't even realize it. Because this is piping hot, the whole time. Not just kind of lukewarm when you get to the bottom of the cup. Your last sip is just as good as the first. It's a great gift. It's expensive, but it's a luxury that I don't regret having in my life.
I would recommend this to a friend - Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
Fantastic coffee mug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We originally went for the less expensive 10oz, but don't, it's too small. The 14oz is just about right. Once everything is synced up with your phone this little guy works like a champ. Literally will stay at the exact temperature you set it up. It will increase the temperature up to a higher temp if need be. Exceeded my expectations.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi AndrewTX, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Best Mug Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife as a gift. She loves it! Now coffee is still warm on the mornings the kids make it impossible to drink it immediately.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Sage Green
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves a hot cup of coffee, so this either required a thermos or multiple trips to the microwave. He loves his new Ember. Always just right.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Sage Green
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Keeps your drinks HOT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works amazing and is great for tea, coffee... and hot toddies ;) Maybe only one downside is that it lasts for just about one drink worth and will need a charge before having another.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Sage Green
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Perfrect coffee every morning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for the morning cup of coffee. It keeps my coffee warm up to 30 minutes.,
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Ms Kat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love using this cup, give me perfect temperature with tea
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 4 out of 5 stars
Good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup is small and it’s easy to use, but the battery life is not as long as I would like for it to be. Overall, it was a good purchase though for the cost.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Wonderful cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife and she loves it. It is Elasy to use and works as advertised. A teally great product for those who don't want their hot drink getting cold.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Keeps coffee/tea hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very elegant and easy to use mug. Only minor complaint is that I wish the battery would last a little longer. I set my coffee at 137 and it keeps it hot for over an hour off the charging base.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Great mug. Well worth the price. Very satisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased one mug as a Christmas gift for my partner and one for myself. We both love these mugs! The app is very easy to use. The mug is nice to hold; feels good in hand. Finally, our after-dinner tea is held at the right temperature while we watch TV. I highly recommend this product. A suggestion: by the 14 ounce size.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MXM99, thanks for leaving a review here and sharing this! We're glad to hear you and your partner have both been enjoying your Ember Mugs - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Rated 5 out of 5 stars
Great mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my husband for Christmas. He has no complaints. We bought a cheaper version first and returned it the next day because it kept shutting off on him and felt very cheap. This one works as described and feels like it is built to last.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Great gift for Coffee drinkers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift and she loves it. She keeps it at a decent temp and it lasts about an hour. For her that is perfect for others that may not be enough time.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for Keeping Beverages Hot! This is very convenient for anyone who likes to keep their beverages hot for longer. It does the job well and is a great addition for those who enjoy warm drinks throughout the day.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice mug, but requires a few adjustments
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my partner as a gift and he loves it. Keeps coffee hot and is nice looking on the desk when WFH. Can't be run through the dishwasher and they recommend not using a metal spoon inside, just minor adjustments to be aware of if you're coming from a non-smart mug.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend









