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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2276 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,276 reviews
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $129 for a cup seems pretentious and expensive, but I strongly recommend it, I almost never finish my coffee drinks when they get cold, but with this cup I enjoy it a lot more, I am getting another one for office I wish they make it a little cheaper though

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Ahmad, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please feel free to email [email protected]! Ember

  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Coffee lovers rejoice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a gift for coffee lovers, search no further. The mug keeps your coffee hot for a long while and looks super sleek/modern. Just don't use metal utensils to stir.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mother’s Day gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it especially because she set it to the temperature she takes her coffee and stays hot while she is busy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more microwaving for me!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second mug and I love having it keep my tea at my perfect temperature. I got the second one because I use it so constantly that it allows me to use one overnight while my other one is charging and ready for travel in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly how advertised. Keeps drinks warm. One downside is that the battery runs out quickly. Orher then that product is good.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Does what it says

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. Keeps my coffee hot for hours even if I forget to drink it right away. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and works great. The battery does die pretty quickly though, but you can leave it on the charger as a coffee stand.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Never drink cold coffee again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps the coffee hot all morning long. Great quality and the charge lasts plenty long.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The item you didn’t know you needed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the suggestion of my daughter, I got this for all my adult kids, myself, my sister, and my husband for Christmas. I would’ve considered it a frivolous purchase. It is not. It keeps your coffee nice and warm the whole time you don’t think you need it, but you do. The only thing I can’t speak of is how long it lasts. I also had to buy another charger and that was worth it too, just to have one upstairs and downstairs. Until you have one, you just don’t know. It’s like when the microwave came out.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Replacement for a 10 oz mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a replacement for a 10 oz mug I purchased 2 years ago. I always felt it was a little too small for my coffee consumption. It works a advertised, but since I take my coffee with milk, the heat makes it form a skin which is disagreeable, but not the fault of the mug. I have used this recently with tea (no milk) to get me out of a cold and it has been great at keeping the temperature hot enough to soothe my throat. Hope to buy a travel mug when they are on sale, those things are expensive!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect!!! I'm not quite sure WHY we didn't purchase it sooner but it's a gem. I enjoy taking my time and sipping my coffee without the worry of it getting cold. I only wish the charge lasted a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice and solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it is advertized. Keeps the liquid hot for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Love This Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift and my friend loved it! Especially the color and as an avid tea drinker, he can't get enough of it. I did purchase this on sale so not sure if the color of the mug matters.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great mug!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to size and look of this smart mug. Plan to use near charging source if plan to drink more than 2 cups away from charger, as it does not keep beverage heated for longer periods of time. Can definitely sip a couple cups casually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about the day I would eventually drop the mug and possibly watch it shatter. Well that day finally arrived, yesterday, dropping it directly onto my concrete driveway from about 3'. I saw it hit, expecting it to shatter, but it didn't! Still fully functioning with only a couple small scratches. I thought it was ceramic based but it appears to be metal, maybe aluminum, by looking at the scratches.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Just Wish It Came In a Bigger Size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and love the temp control! Only wish it was a little bit bigger. 20oz maybe? Otherwise great product!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    An almost perfect unnecessary luxury

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's be honest - the vast majority of people don't need anything like this and it's very expensive for a coffee mug. But I'd be lying if I said I didn't love having it. It's user friendly and just works. Come back an hour later and your coffee is still at that perfect temperature without the burnt flavor you get from other coffee warmers. I do wish it used a wireless charging solution to improve water resistance, and I think a 16-18 oz size would work better. (Note that while it's 14 oz, it's really more like 12 oz of usable space unless you fill it to the brim) It's also worth mentioning that the last few sips can sometimes get much hotter, but that's just because there is so little liquid left so any heat added will jump the temperature more. Not a big deal, but a minor annoyance.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Dk8675, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback regarding the charging coaster design and size as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Doesnt burn my coffee!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug keeps my coffee at the perfect temp for a long time. But the most important thing is that it is not harsh with its heating element. The coffee does not develop a burnt taste that you might associate with a hot plate. The app is fairly simple. I did have some connection issues at first, but it seems that was user error.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Charging

    Rated 5 out of 5 stars

    Hot cup of happiness

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome self regulating mug keeps your warm drinks warm to temp you like for a long time. Well worth it wish it came with two charging coasters. App makes easy setup and pushes out firmware updates to yes a mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps it warm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love this cup. Keeps their tea warm for hours.

    I would recommend this to a friend