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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2277 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,277 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect gift for coffee loving wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Mug - Sets and holds the temperature of hot liquids really well. I set my coffee for 126F (52c) and it's at a good drinking temperature without getting colder. Good for all day sipping. - The mug doesn't get too hot. It'll get warm but definitely no where what I would expect. - The handle feels nice and I can slip 3 fingers in there. The edge is sharp but definitely not something to worry about and adds a bit of class to the presentation. I like the handle. - The mug fits perfectly on the coaster so there's no guessing where it needs to be placed to charge.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Trex, thanks for leaving a detailed review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I bought this cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife for Christmas. She absolutely loves it and uses it every day. The only major problem I see with it is that we are buying more coffee now because she's drinking more and in this economy it's rough. Taxation is theft and the government doesn't care about us. What's even more absurd than this inflation is how they want us all to be in electric vehicles by 2035?! Yeah okay pal that's gonna happen. But anyway great cup!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Slow sipper with favorite hot tea or coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hold, maintains perfect temperature for 3 hours with the Ember lid accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    It’s True!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup, my drinks stay at whatever temperature I set for the entire cup down to the last drop!!! This is an excellent gift idea for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Enjoy your last drop of coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. I bought one first for my wife then ended up purchasing one for myself. When you get this mug, you will ask yourself why no one else thought of this idea in the past. It is a little pricey (I think the 14 oz should cost $99 at max).

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Troy, thanks for leaving a review! We're glad to hear you and your wife have been enjoying your Ember Mugs and appreciate your feedback about price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Connectivity, Price

    Rated 4 out of 5 stars

    Got cup of Joe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife for Christmas. Safe had issues being able to connect it to her phone to change temps. Battery life is ok. Good besides connectivity issues. A little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Total Fave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th Ember mug I have purchased, with three of them as gifts. They have all been a hit as gifts and I personally love using mine every day. I am a verrrryyy slow coffee drinker but this keeps your coffee or tea at the perfect temp. It may not heat up liquid from cold, but it will heat up lukewarm liquids to the perfect temperature.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent cup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent cup. Works as advertised. Battery depletes fast when in use however.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Self Warming Mug Money Can Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth ember mug in our collection and we use them daily. The battery lasts a decent amount and being able to set the exact temperature really puts the icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    looking good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They loved it, easy to use with only one downside of not being dishwasher safe which is expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Always hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gifted the Ember mug at work and I love it. My coffee and tea are always hot. Its easy to use too.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    MY WIFE'S LIFELINE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned the first Ember and upgraded to a bigger one (Ember 2). My wife uses this thing almost all day. Coffee that remains delicious all morning and evening Tea that remains hot. Defintely worth every penny if taste and quality of your drink are important to you. You don't have to rush to finish your drink in fear that it would go cold. A person who cannot control when their job or kids will need something should definitely consider getting one. Even after leaving for an hour or more, you come back to a delicious and hot drink.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent piece of technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of technology. I use mine everyday. The battery doesn’t last too long, maybe 2-3 hrs off the charger. But does what it needs to do and satisfying at that. Works well and very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Hot coffee, all the time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is amazing. Its putside is cool to the touch, but when coffee is poured, remains at a hot temperature to your liking. Recommend the 14oz cup over the 10oz cup

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Tea and Coffe lovers dream.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a better Star rating if the battery lasted longer. And the inside finnish didnt syart to peel already. The adjustment capabilities are truly exceptional. Temperature control is perfect for tea and coffe connoisseurs. I perchased one for myself and my wife. Even bought a travel mug. Mynonly real complain is the short battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup Sometimes the charger has worn out but they sell replacement chargers. Only drink my coffee with that mig

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Love the cup, couple glitches, coffee hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the cup. However, unless you purchase the lid that goes with it, you’re gonna constantly have a film on top of your coffee. Also, the cup doesn’t stay fully charged even when on the charger maybe 80%. but most importantly, it keeps my coffee, hot all day.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! She drinks her coffee slowly and it stays warm!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hot drinks all the time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the blue Ember mug online. Shipping only took a couple days. It works well. The app is easy to use. Having hot coffee or tea from start to finish is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Costly But Worth It!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure this mug is costly but it’s worth it. I love how it keeps my coffee warm and saves me trips to the microwave to reheat my cup of joe. One important thing to note is that you cannot use a metal spoon to stir your coffee. This will damage the coating of the cup. A recommendation to the manufacturer is to clearly point this out in the instruction packet, and or put a disclaimer in the specifications to avoid future issues. Based on other reviews that point out the damage shows this was often missed.

    I would recommend this to a friend