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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2277 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,277 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great heated coffee mug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup not only looks great but keeps my coffee hot for a long time. Then charge it back up on the magic saucer after washing. A bit pricey but I noticed lower prices for the season.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good and does it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything warm. Does what it says it does. It’s good for one cup, so kind of sucks to refill if you drink a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A must for coffee drinkers!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for Christmas. She absolutely loves it! I’m not a big coffee drinker like her but tried hers out. You don’t realize how good a coffee is when it’s the perfect temperature though out the cup. I’ve since had to buy my own Ember mug. The wife says it was the best gift I had ever got her. Not sure how to take that seeing that it was just a coffee mug. But I know she is happy and me not so much. How am I ever gonna top this mug now?

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Average mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice mug that may keep your coffee warm, this is for someone that needs it for additional hour (or 2 if you're pushing it) of good coffee (or tea, whatever you prefer). However, the battery isn't that last-longing. You have to charge it every usage. and that takes around 2-5 hours depending your habits and how often you charge your mug. If I have to be honest, I think you're better off with a double-insulated tumbler/mug that may keep your drink warm up to 5-8 hours a day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Bluetooth was a pain, but works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues getting setup with the app but once that was settled it works great and keeps coffee hot. Very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    It is great, and you are worth it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially amazed, and embarrassed, that I spent this much for coffee mugs. But after using them daily we are hooked. At breakfast, even with delays while studying the newspaper or interrupted by a phone call, we can pick up our mugs and the coffee is still the correct temperature. Luxury? Sure. Cheaper to just take a glass mug to the microwave? Sure. But this is so much better! (By the way, 30 seconds in a microwave changes the flavor of coffee by extracting more chemicals from the "fines" which get through the filter)

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Keeps it hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for Christmas for my coworker/friend. She drinks tea throughout our whole shift. Our office area is constantly cool where she has to repeatedly rewarm her tea. I thought this would make the perfect gift. She uses it daily and love that her drink stays at the temp she like. Additional bonus is it works with an app on her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and keeps my coffee hot! Very slick color

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A bit pricey but it was a gift. Keeps coffee hot!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good But Battery Life Is Short

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee cup is a neat concept. Is it worth $129? Probably not but it does keep my coffee hot. Saying the battery lasts 80 minutes is very optimistic. Keeping my coffee at 140 degrees give me about 30 minutes before the red light comes on and it no longer warms my coffee and I have to put it back on the charger. Finally, you need to download the app to be able to adjust the temperature. I would prefer a "dumb" version where I could adjust the temperature on the cup itself.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! We appreciate your feedback! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug is a nice design and weighs about the same as a regular coffee mug. Coffee does stay hot but if you dont pick up the mug for 2 hours it will shut off. Overall its a great product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi mjg922, thanks for leaving a review here! We're excited to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Cadillac of coffee cup warmers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ember! My coffee stays at my desired temperature the whole day! It is a little pricey but I think well worth it. I wish more colors were available besides black and white.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi WoollyBully, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug and appreciate the feedback - we'd be happy to pass this along to our team! If you have any questions or concerns, please let us know. Ember

  • Rated 5 out of 5 stars

    Great prouct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boss loved the product.It keeps it warm for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps beverages warm. Easy app to use. Enjoyed it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    seems extra but is awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this feels so extra, but i love it. i have a toddler and I'm in grad school which means I often set my drink down and forget it. i love coming back to my ember and finding it hot.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad for Christmas and he uses it for work and loves it. His coworkers are wanting to take it from him.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great useful mug!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a family member and he was super happy! Keeps coffee/drink very warm even after a while!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Makes a great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted to get my husband an Ember mug, but he thought it was too expensive. It IS a lot for a coffee mug, but he is really enjoying the fact that his coffee isn't continually getting cold before he can finish it. We've gifted four family members with Ember mugs over the past two years, and each one of them loves to use theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Love Coffee? Check this out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my friend who loves coffee, she fould it very easy to use and loves how you can adjust the temp on the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make a great gift for coffee and tea lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Super convenien. Love the app. Works well.

    I would recommend this to a friend