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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2281 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,281 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great coffee mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife..she loves it..easy to use too

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Heated Cup Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Keeps coffee hot for a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great product,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember Mug is Easy to set up and program, keeps you hot beverage at whatever temp you set. Will last for 2.5 hours without charge. Need to electric for base to charge mug.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it, but wouldn't mind a bigger mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE Love love it. I am so glad to have an Ember, especially the 14oz. I only wish they made a 16oz version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good gave to wife for xmas she loves it Will buy another she wants one for work now

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    One mug to rule them all

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the only mug my wife uses. It is simple easy to set up and then works like a charm. Keeps temperature at the prefect temperature (adjustable via app). High quality.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    I didn’t know I needed it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I used to drink my coffee fast. Or I’d get distracted and have cold coffee, Now I’m not in a rush to drink it, and if I get distracted for a bit, it’s still warm for me!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    More warmth, less caffeine overdose :D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the way I caffeinate. Used to keep topping off my drink to keep warmth, have now cut down to about 2 cups a day since drink stays warm until the end. Set in coaster charge at end of day and it's good to go always.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mug less reheating the Coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the wife she loves it wish it had better battery life..By the way when your charging it while drinking it won’t charge the battery it just keeps temperature..

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Hot beverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool device, I like the app but a little hard to control without app. Works pretty well a little pricey if not on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug = Amazing Coffee/Tea Ritual

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 14 oz Ember - Temperature Control Smart Mug² myself and then six more as gifts for my family for Christmas and Birthday presents. They are amazing! Everyone raves about their mugs. Your coffee and tea will stay totally fresh and hot. There is no product on the market that compares to the quality of Ember. Will get the travel mug next!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Temperature control

    Rated 5 out of 5 stars

    Hot coffee for hours!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty color, keeps coffee warm, decent battery. Temperature is adjustable, connects easily to app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    You don’t know you need this until you’ve tried it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure about this at first but now I see the light! I feel that I drank more coffee before owning this mug because I was going back for hot coffee- This is no longer a problem now because I can enjoy my coffee without worrying about it getting cold. Quality I’d good, time will tell if this purchase holds up over time. I would not recommend getting the smaller size mug as this one barely meets my needs as it is. The option to purchase an additional charging base would be great if it were at an affordable price point which leads me to my deduction of one star based on cost alone.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this feedback. We're happy to hear you've been enjoying your Ember! We're always looking to grow and improve so if you have any other questions or concerns, please email [email protected] so we can learn more! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Father's Day gift ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Father's Day gift I've ever received! My wife has gotten me gifts such as VR headsets but this thing has been my best gift! I can set the temperature to exactly what I like and my coffee/tea stays at that temperature all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. Keeps all liquids nice and warms. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    WFH Must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best self gift ever! Use it every day, keeps my tea and coffee hot, easy to clean. Highly suggest, especially while working from home in the cold!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jsr21, thanks for leaving a review! We're happy to hear you gifted yourself an Ember and have been enjoying it since! If you have any questions or concerns, please let us know. Thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup and keeps coffee all day. Bought as a gift for my Daughter and she uses it every day

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Ember

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps beverage hot for up to 2 hours. Only downside is price otherwise would be 5 star.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mug for my boyfriend for Christmas and I use it just as much as he does. It’s perfect for the colder months. Definitely keeps my beverages warm and get this, if my coffee has been in the French press for longer it reheats the coffee as well. Definitely buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Great smart mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice smart mug with great design. Very convenient for daily use with charging and it keeps my coffee warm.

    I would recommend this to a friend