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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2281 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,281 reviews
  • Rated 3 out of 5 stars

    Love the hot coffee. Hate the ceramic flaking off.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to start by saying I love these mugs. I love having steaming hot coffee from beginning to end. That being said they have one major caveat. These things break apart inside and they don’t last long. The bottom flakes off. Always stirring the coffee in a different mug before putting it in here and rinsing right away doesn’t seem to help. They make a stainless steel tumbler that’s a thousand times better. We’ve switch to those and have had no issues.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      We are glad to hear how much you've enjoyed your Ember Mug! Sorry to hear you are having an problem with the ceramic coating on your Mug. If you haven't, please reach out to our support team as we'd love to assist you with this issue. Thanks for your feedback! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Better Than a Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my coffee-drinking girlfriend. She is a slow coffee drinker and has to reheat her coffee in the microwave several times each morning. I thought this would be the perfect gift, and she loved it. It works exactly as advertised. The cup stays warm and there is no more use of the microwave for this task.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ember Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color and works well. keeps hot coffee hot. only downside is the battery is not as long as the 10oz version.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife and she loves it. No more cold coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My wife is addicted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is AWESOME! My wife never finishes her coffee on the first go around. She always has to heat it up in the microwave later on. I purchased this mug for her and now she never uses anything else. This keeps ANY beverage hot and always ready to drink

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Christmas gift!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, wife loves them. Her last one lasted several years before it wouldn't charge anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect for cough and cold season!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a holiday gift and wasn’t sure how often I would use it. Then I got my seasonal cold and it is a lifesaver! The app is great as I can track and set the exact temp of my tea. The cup knows when it’s empty and shuts off!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Coffee Mugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first purchase was 2 years ago. My other half loves it so much I bought another for our friend and office.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so a lot of reciews of these come from people wirh unrealistic expectations. It does everything that it is advertised to do. If you want something warm 2+ hours in great condition after you make it? Put it in the mug, and leave it on the charger and you have hot perfect beverage almost forever.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more cold or warm coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is great. Now my wife or I can have our coffee and chase our kiddos around without worrying about drinking cold coffee. Keeps the coffee hot for over an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    PGP REFRESHED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great cup. I love how well it keeps your drink warm while you are busy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very easy to use. Wish battery wouls last longer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee mug. It keeps my coffee the perfect temperature throughout the day. I bring my coffee to work in a Contigo and it does a great job keeping my coffee hot until about lunch. When I hit my afternoon circadian low I put my coffee in my Ember mug. Perfect temperature coffee in the afternoon. The only down side is the battery only lasts about 30 min. I leave it in the charger until it reaches temperature and this helps the battery last longer.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more travel mugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A welcome addition to my office. I no longer need to bring a travel mug to my desk. My coffee or tea is kept at the temperature I like. It also has a nice feel in my hand. It even has a timer for my tea. No more wasted cups of tea and coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup. I have my hot coffee through my one hour and a half of study every morning I’ve bought through two others and I’m considering buying more for all the people I love.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my second mug. I like them but battery time is limited to one cup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Keeps coffee at perfect temp, throughout drinking it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Morning Maker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing quite like going back for another sip of my coffee that I made 30 minutes ago and have it still be at the perfect temperature. I've had this for about a year now and I am in love. You can't go wrong with an Ember mug or tumbler

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother for Mother's Day. She uses it every day and absolutely loves it! Still thanks me every time I stop by and raves about it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for cold days

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after I noticed a friend had one. I am a tea drinker (especially in the winter). This cup is great for keeping drinks warm. I like that you can adjust the temperature as you like. There are also preset temperature recommendations for specific drinks.

    I would recommend this to a friend