Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $89.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2281 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,281 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember makes life better.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ember cup is super. Keeps my coffee warm all morning. Couldn't live without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store, great cup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her cup, this is the second one that i have bought from Best Buy. She accidentally microwaved the first one (I strongly recommend you don't do this - lol). But the cups work great and the store was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    love

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE this mug! When I bought it, on sale on a app drop, I still thought it was an excessive purchase, but I am amazed. I love this and use it every day

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Never thought I needed one...but I soooo do!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I always fight the temperature of our coffee in the mornings. We no longer have to do that when getting distracted with the kids and their activities. All I have to do is place it on the charger and come back hours later to a perfectly hot cup of coffee... It's so awesome! Be sure to blow out the bottom since water likes to hide in the grooves (it's waterproof but just to be sure).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cup. Working without any issues for the last year

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Ember Mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience so far. Beautiful color and design and heating system is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ember mug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug keeps my coffee hot for hours!!!! The app is very intuitive as well!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what i needed. I drink slow and am constantly reheating my drinks

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Idea Overall

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Does keep your beverage hot for a good hour. Cons: Bluetooth connection drops all the time. Have the biggest mug yet still feels like not enough compared to normal mugs. Need to wash immediate after use and put on charger so it's ready for next use.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review and sharing this. We're sorry to hear about the experience you've had with your Ember and appreciate the feedback in regard to the app. If you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My perfect cup of coffee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup and have needed this my whole life!! I love my coffee but i get busy in the morning and sometimes leave my cup for 20 minutes at a time, coming back to not so hot coffee.. I love hot coffee and the Ember provides that hot that I love.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says it does. No more wasted coffee

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. I wasn't sure if I was splurging a bit on an unnecessary item, but I have fallen in love with this mug and use it daily. No more cold beverages becuase I was distracted or forgot about it for a few minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    App

    Rated 4 out of 5 stars

    Excellent mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug does an excellent job at keeping the coffee warm. The app is a bit finicky and needs to be updated.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Techlead, thank you for leaving a review! We're happy to hear you've been enjoying your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Keeps my coffee or green tea at exactly the temperature that I prefer for the 60 to 90 minutes that I sometimes need to drink the full cup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Spendy but the features are worth it

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my spouse. I was highly skeptical but she really likes it. Its great for anyone who takes longer to drink the coffee or tea. The best feature however is the one that tells you your coffee is at the perfect temp. No more burning your mouth then setting it down to cool and forgetting about it and coming back to cold coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Regulates temp of coffee well.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my Ember mug! Perfectly drinkable coffee temperature for hours. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always enjoyed coffee, but I don't like it too hot, and I don't like it too cold. First world problems, I know. However, my Ember cup has changed my world. I make a cup, wait until it reaches my set temperature (128), and then start sipping it. Amazingly, my coffee remains at 128 degrees from that first sip until the last one. If Maxwell House had not already used the phrase, "good to the last drop", then I would apply it to Ember, which would be more true. This thing is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    My fav mug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug does exactly what it’s supposed to do! Just keep in mind that the mug works even better with a lid which will help maintain a uniform temp, otherwise the Mug will cool a little if you’re in a cold environment. I purchased a universal mug from Amazon since it’s virtually impossible to get an ember one. For the price, you would think a lid would be included.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Ember Mug

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job of keeping coffee hot - just expensive

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot till the last drop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this mug! Keeps his coffee and tea at the perfect temp!

    I would recommend this to a friend