Customer Ratings & Reviews
- Model:
- CM191409US
- |
- SKU:
- 6471969
Customer reviews
Rating 4.5 out of 5 stars with 2281 reviews
(2,281 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Ember mug ☕️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ember mug! Coffee and tea stays nice and hot!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Sage Green
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Ember Smart Mug is Awesome; Buy it Now
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Mug so much, I've purchased 3 of them over the past two years (2 for me; 1 as a Gift). If you take hours to drink your hot beverages, do not hesitate to purchase this. While I wish the Battery would last longer (approximately 70-80 minutes for preferred temp of 145 degrees), I can't complain about anything else. Looks great next to my Starbucks Verismo machine as well.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Works better than expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as valentine's day gift. We are very picky on our coffee in terms of the process its made and freshness so we usually make our own coffee at home. Using this cup has elevated the flavor since it retains heat for the duration of the drink. I want to buy another one but the price for it went up from $150-180. Got to wait for a sale on this...
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
THE ONLY MUG YOU NEED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more sipping cold coffee or tea. This is the perfect size for those who use a Keurig to make their coffee, there is enough room left in the mug to add creamer if prefered.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
I LOVE this mug!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Before my Ember mug, I used to have to reheat my coffee in the microwave -- sometimes more than once. No more! I love the comfort of warm drinkable coffee, and this allows me to set it just how I like it, and keep it that way while I'm working and sipping on it. I'm going to buy a second one for the office.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
I like it hot.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mug as a present for my son because I already got one and I love it. I like my coffee hot and the mug has been the best solution so far.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Rated 4 out of 5 stars
Very stylish but expensive mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well but the price is quite high. Keeps liquids at temperatures I like.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
How did I live without this
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I knew about this along time ago. This keeps my coffee warm at the temperature I set on my phone app. The secret benefit is that it warms up my coffee after putting cold milk in it. My only wish, besides a longer charge, is a larger 16 or 20 oz size. A 14 oz mug means 14 oz without the milk, syrups, etc.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Worth it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never knew I needed this. My husband complained we were wasting money because I used to only drink a half a cup of coffee when my coffee went cold. We use Nespresso vertuo capsules. Not cheap. However, he bought me this as one of my gifts for Christmas. But we’re not really saving money because now I drink two full cups of coffee a day. But hey at least I’m not wasting money!
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee hot and fresh. I love the ease of use as well!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wife loves her gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift for wife and I’ve heard nothing but great things about this product. She loves the fact she can control the temp from the palm of her hand and don’t have to worry about other means to keep it warm.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
The Perfect Touch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally, my husband can enjoy his coffee at the perfectly desired temperature! He’s been looking for the cup that keeps his coffee hot with little success until EMBER came into his life. A game changer indeed!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Battery life
Rated 4 out of 5 stars
Heated mug.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea. Battery does not last all day. It holds a good amount of coffee and the 10oz cup is too small.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember so far! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
A worthwhile splurge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This just works. Coffee stays hot, no temperature fluctuations. It feels solid and has a nice weight. I invested a little more and bought a second charging coaster so I can easily move from room to room. Is this a ridiculous price for a coffee cup? Yes, it is. Is it worth it? Yes, it is
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
My new go to mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing ever for a coffee drinker! I like the Ember mug so much that after buying this one, I bought another to keep at my desk at work. Prevents me from tossing out my coffee after it gets cold on me.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Best product ever!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase i ever made. My coffee was constantly going cold after i make it and have to care for customers. Now it stays hot to the perfect temp all day.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Ember is a winner!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ember is great. No more cold coffee....no more microwave reheating.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great coffee mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas present for wife and she loves it. Keeps coffee warm during entire workday. App is a little useless but fun to control. This does include a charging pad. Hand wash safe too. Definitely go with the larger oz size if the price is right, 10 oz is not enough these winter days in northern Wisconsin.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Rated 4 out of 5 stars
Pricey but my drinks are hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well, the price and limited colors are the only thing that keep me from giving it 5 stars.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this feedback! We’re glad to hear you’ve been enjoying your Ember and would be happy to share this feedback with our team as we continue to improve!
- Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice product! easy to use and does the job well! Stays hot long after the product has started.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!









