Customer Ratings & Reviews
- Model:
- CM191409US
- |
- SKU:
- 6471969
Customer reviews
Rating 4.5 out of 5 stars with 2281 reviews
(2,281 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Love My Ember
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the greatest mugs, I’ve had one for a few years and decided to get another color. I’m a slow coffee/tea drinker and I love how the Ember mugs keeps it my perfect temperature.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
What every back to back meeting schedule has been
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Valentines Day gift and absolutely love it! I generally pour a cup of coffee at the beginning of a call and sip throughout. The problem is that it is always cold by the end of the call. This keeps it warm all day on the saucer and if I am away in a separate room, up to 1.5 hours off the saucer. Perfect for the busy executive schedule.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Gift
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mom and she loves it. She is a hot coffee drinker and she can nurse one cup of coffee for hours. This keeps her coffee warm all day. I bought this when it was on sale but I’d probably buy it at full price. I recommend this product. The app is pretty user friendly. My mom is in her 70s and has no problem using the app.
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
My wife loves it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this for my wife whos always busy and always lets her coffee get cold she loves it
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Love this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, not having to reheat my tea in the microwave with this mug. Makes for a great gift also. I also love the bold color
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Rated 5 out of 5 stars
Great Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Mug! Great design! Easy to use interface! Would highly recommend to anyone.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Best Coffee cup for keeping coffee hot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a coffee drinker and love hot coffee, then this is the best device you can buy and it's well worth it. Be advised, this cup will only work with iPhone or iPad. Does not work worth a on Samsung Galaxy.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great, I love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought this was going to be a pointless expense, but I love it since the first cup of coffee… I’m always easily distracted and by the time I want to finish my cup of coffee before, it was very cold… not with the ember, I gasp and smile, there it was, my cup of coffee, at the perfect temperature and totally worth it.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
No need for a microwave...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my Ember. I love having tea but often times never get to finish my cup before getting cold, now with the ember i never have to worry about it getting cold. More importantly can always have to perfect temperature for my drinks to really ensure full flavor.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Keeps my coffee hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ember and the new color! I’ve had 2 before!
I would recommend this to a friend Rated 5 out of 5 stars
Get it while it’s hot!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Mother-In-Law is still thanking me for this super amazing coffee cup!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Sage Green
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Perfect Coffee Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. I normally drink my coffee from a Yeti to keep it warm but on the weekends I enjoying drinking from a mug. Temp control is perfect!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great for people who hate lukewarm coffee.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second ember. I found the smaller size a bit too small since I use milk. I still use it while the bigger one is charging. I am very happy that my coffee stays hot while I do housework or am on the computer. Saves me multiple trips to the microwave and the Ember coffee flavor doesn't degrade as it might with the microwave.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend Rated 4 out of 5 stars
Ron Holmes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two of these now and they work well. If you give to someone that uses the microwave to heat their coffee hide or unplug it. They will quickly burn the circuits and no longer work.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friendRated 3 out of 5 stars
good tech, little use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tech with the mug, but wife hardly uses it. much easier to just microwave a mug she says
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Rated 4 out of 5 stars
Great concept- but...
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept! But if you have a few sips of coffee left in the cup, it does tend to taste burnt, and it creates a strange film at the top of the liquid. BUT - If you have the mug more than 1/2 full and leave for 20 mins or so, the beverage does stay nice and hot when you get back...
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Bron, thanks for leaving a review! We hope you can still enjoy your Ember Mug and appreciate this feedback - we'd be happy to pass this along to our team as we continue to improve. If you have any other questions or concerns, please let us know and we'd be happy to help!
- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product looks great, size is perfect, and works so well.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Makes tea time perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug! It keeps my tea at the perfect temperature all afternoon! You can control the temperature you want it set at and it handles it from there! Highly recommend!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend Rated 4 out of 5 stars
Works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup! Everything works well and is easy to use. My only complaint ( and it’s mine, not the manufacturer) is that the cup is too small! Should have bought the bigger one!!!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
keeps coffee at my desired temperature
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.default temperature is 135 degrees. With the app, I upped temperature to 140 degrees. coffee is more enjoyable at my desired temperature. I did not think 5 degrees would be noticeable, but it is.
I would recommend this to a friend









