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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2284 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,284 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good product but could be a bit bit bigger.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These mugs would be incredible for those who make a pot of coffee for the day and would recommend it to those friends. If you are using K-Cups, you must get this 14oz size over the 10oz to make it justified (we had to get this one after purchasing the 10oz). If it were up to me, I would still make it a little bigger. Other than that it works well.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chris, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember so far and appreciate your feedback about size as we continue to improve - if you have any other questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Couldn’t go without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup works great and greatly increases the pleasure of a hot cup of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for my wife as a gift, she absolutely loves it. The mug keeps her coffee warm much longer than any other coffee mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee hot all day long. Easy to use with the app and allows me to control the temperature. Definitely would recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great purchase for the slow coffe drinker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee the perfect temp for hours! Can select the ideal temp you like and remains that way for hours. Also has a customizable led light in the event you have more than one mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this on impulse, best decision ever so happy, my coffee is never cold. App is easy to use also, if you’re thinking about it just do it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    For comfort creatures that like their coffee hot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like cold coffee! I spent the money to buy this cup, in the copper color, for me and my boyfriend. Even when a repair guy kept talking about whatever, my mind was on my coffee. When he finally left, my coffee was still hot. I was very pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Works good sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't connect all the time and have to keep resetting it but when it does connect it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must-have for coffee drinkers!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, I cant believe how great this coffee mug is for when you want to enjoy a fresh cup of coffee but also stay busy and not let my coffee get cold.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Product, Small Annoyance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life seems to be less than anticipated are’s 135 degrees, but as long as you’re using the coaster it’s amazing. Says not to use a metal spoon, as it would damage the ceramic coating... don’t really have a rubber or plastic spoon, so tough to mix in sugar/creme as needed.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kevin, thanks so much for sharing! We're happy to hear you've been enjoying your Ember so far! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! We appreciate your feedback and will pass this along to our team as we continue to improve! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says. It keeps beverages hot for an hour or 2 after it is off the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth the cost.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife likes HOT coffee. She is amazed that this cup solves the problem of running back and forth to the microwave oven. About the cost: if she's happy, l'm happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my dad for Christmas. Seamless connection to the app and battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as great as advertised. Getting busy in the morning and still having hot coffee throughout the morning is really amazing. It’s not a big deal to make sure it’s charged every day, totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Birthday Present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife for her birthday since she can never finish a cup while it’s warm. She loves it and I was thinking about getting one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a late Christmas present for myself. This mug works great for coffee and tea! Very pleased with how it keeps my beverage hot to the last sip. Works so well that my husband ordered one, too. We each picked a color so we can identify whose mug is whose.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you and your husband have been enjoying both of your Ember Mugs - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Actually works and coffee stays hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually works. I love how it keeps coffee hot indefinitely on the charger so if your sitting at the desk… it’s always hot. While not on the charger, it last a little over and hour but still hot and the about the 1.5 hour mark, it starts to cool down. It’s worth it so get it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very skeptical at first however, after using this a few weeks I can safely say most other reviews are 100% correct this thing is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A must have for coffee living parents.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually bought this as a gift for my wife. Funny thing was she got me the same gift! Love this mug, it does a great job at keeping my coffee the perfect temp. I have 2 young kids so coffee is a must and hot coffee is even better. I have an iPhone X with no problems connecting the two.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features, finicky app

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with many smart devices, I think the mug performs its function very well but the app needs a bit of work. I appreciate the features offered by the app (multiple temperature settings, etc.), but it consistently becomes disconnected from my phone when the app "forgets" the mug's configuration. When this happens I have to press and hold the bottom button to enter bluetooth pairing mode, which is made more frustrating when the mug has already been filled with coffee. Additionally, the app has been prompting me to complete a firmware update, but stalls out near the tail end of the install and never completes. Maybe if we could complete the firmware update then the disconnection bug would be resolved, but I guess we'll never know.

    I would recommend this to a friend