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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2284 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,284 reviews
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Heated Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It certainly keeps hot drinks warm, but you have to experiment with choosing the right temperature with the free app to make sure liquids are not so hot they burn. The cup construction is very solid.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great coffee cup Ember

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mug this ember mug for my husband last year for christmas. Retired veteran he loves his coffee. This cup keeps his coffee at the perfect temperature for hours he loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice and Useful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my step mother for Christmas. Super nice for big coffee drinkers (which she is) she's been using it every day while doing her college work.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Mug!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug so much! I tend to take my time drinking my coffee and this helps from my coffee from getting cold and keeps things warm. Such an easy set up as well!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Beautiful color perfect temperature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my Son in Law. He loves drinking tea during his work day. He is really enjoying this mug and my daughter loves the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father’s Day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought different ones but they alway disappoint, unlike this one my husband is really enjoying it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Was a great gift suggestion.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this coffee cup for my Wife as a gift, and she loves it. I bought it for her at a suggestion of another relative, as I would have thought it was too much money for it. But it wound up being a gift she uses daily, and she really likes it. Works well, she uses it for two cups a day, then it appears to need charging anyway.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear your wife has been enjoying her Ember so far and used it daily - we appreciate both of your support! Ember

  • Rated 4 out of 5 stars

    Great, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dor 1-2 cups, but on/off gets tedious after an hour or so. Otherwesie, great.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its good but needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it keeps the liquid warm for a long time at the temperature of my choosing. It unfortunately has connectivity issues and the app needs to be reloaded to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Loved my first so much this was a gift for a hubby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ember cup. Matter fact, I loved mine so much that I knew my husband would enjoy it and this was his Christmas present this year.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 3 out of 5 stars

    Is it REALLY convenient??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but needs a charge constantly. Therefore i think its overpriced.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting to get this and glad I decided to finally make the purchase, always tend to leave coffee to get cold now don’t want to worry about it anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would enjoy using this cup but it truly keep your coffee hot from the moment your pour your coffee to this cup until hours later

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my coffee in this cup

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only downside is that the cup stains after awhile, so I exchanged for the darker color and no more problem. keeps coffee perfect temp to the last sip. I use it daily

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ember mug works great & keeps liquid desired temperature. but occasionally mug doesn’t connect to phone/app. That’s the only reason I gave it a 4. I believe it is a app or technology update issue however.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Just what I needed!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug, keep my coffee at just the right temperature for a long time. Awesome capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Coffee Mug 14 oz Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug. Works to keep coffee at 135 deg or your preference. Before I had to run to the microwave multiple times to keep my coffee hot. I like to slowly enjoy my coffee. Since Starbucks will not allow thermal mugs anymore, this replaces that and better. Enjoy your coffee 100%

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my college age daughter for Xmas. She drinks tea most days and is always up reheating. She loves this and says it works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Cup ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for mom who always seems to forget to drink her coffee when it’s hot and has to warm it up .Not anymore she loves this cup great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Gift for wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my wife. She absolutely loves it. She loves the shape of the cup and the fact it's not heavy considering the technology. Her favorite function is that she can control the temperature from her phone app.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Larry, thank you for leaving a review! We're happy to hear your wife has been enjoying her Ember and we hope you get one for yourself as well - we appreciate both of your support! Ember