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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2284 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,284 reviews
  • Rated 5 out of 5 stars

    Game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an absolute game changer for the morning coffee routine. Love this item. It does what it says it does.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Bougie mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my husband and Amber mug couple years ago. It was only a 10 ounce mug. No I upgraded. he loves it. No more microwaving reheated coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee very warm , easy to use, different temps

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi bigbob1, thanks for sharing this! We're excited to hear you've been enjoying your Ember so far - thank you for your support! Ember

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Heats well and great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the smaller size, but it was too small. So, i got this bigger size. Love how seamlessly it syncs with my phone and its a perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mug for my techy bf's birthday. He LOVED it! I tried it later and loved it too. Long story short, we have 4 of these mugs now for home and our offices. Just make sure you hand wash it, and put it back on charger once it's completely dry. Also, don't use a metal spoon. We got silicon spoons to protect the mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfectly worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for Christmas for a family member and they love it. Worth every penny. Having a desk job, they said they get busy and forget to drink their coffee quick enough to keep it warm and fresh. This allows them to enjoy that wonderful cup of coffee for longer

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for home or office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. Perfect for working from home or in the office. Keeps coffee at the perfect temperatures and the app allows you to specify drink type, ounces, and even room for cream!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Charging

    Rated 2 out of 5 stars

    Broke after a month, no support from Ember

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great while not worked but stopped charging after a little over a month. One of the charging pins is now recessed and doesn't contact the mug. Reached out to Ember, but their support is terrible. It has been nearly two weeks and I haven't received a response. Now I am afraid that the battery will be damaged from sitting in a discharged state for too long.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing I’ve got hot coffee all morning!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing that I get to drink it coffee even after I forgot to finish it 45 min later! No kore microwaving it 20x a morning bc I leave it sitting while running around! I also got the lid separately and that is a must I prolongs the battery life so much!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfectly cup of coffee ☕️!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug is perfectly as advertised! The coffee and tea stay warm up to 90 minutes. The app is user friendly. No more warming up cold coffee and perfect for any coffee or tea drinker!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life-changing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoever invented the Ember mug is a genius! It has changed my coffee-drinking life, because I love my coffee hot! This product is not a luxury for me, it's a necessity!!! The only drawback is that it is not dishwasher-proof. You also can't put in a microwave, but you don't need to because it keeps your coffee so hot.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember and appreciate your feedback about the design - we'd be happy to share this with our team! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Pretty legit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. But it's mainly for if you drink your coffee just black with sugar. We have learned that if you have cream or half/half, it will basically cook and you will have a skim on top. Great though. Would personally get the Ember2 so you could set your own temp. This holds true and keeps it hot for around 80min.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember mug so far and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a Christmas gift because I was going back and forth about do I really need it and the cost. I’m glad the hubby got it for me because I love it. I love that I can set my coffee to a certain temp and it stays that temp all day (yes all day because I have a toddler).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great cup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my partner who would microwave her coffee and tea every 5 minutes. Easy to use, good app, and shes happy. Expensive, but is perfect for the perfect person.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember Smart cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee nice and warm. I wish it had a turn-off button, though, so when liquid is very low, it doesn't cook it. I am pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee warm and fresh until it’s gone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing it keeps my coffee warm when not on charging plate and does the trick just walking around can sip on nice warm cup of joe all day

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Heated Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cups are amazing, we have 3 of them, keeps your coffee or tea warm up to an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given to me for Christmas- love it! No problems, heats up quick! No longer reheating my coffee several times! Love the blue! So unique!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like hot coffee then Ember is the way to keep it hot. Totally recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee nice and hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for the wife who drinks coffee much slower than I do. She loves it, keeps coffee nice and hot. Only downside is that it takes a little while to charge, so need to have it ready and charged in the morning.

    I would recommend this to a friend