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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2284 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,284 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Keeps your drinks hot!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Ember mugs. It keeps your coffee hot and you can control the temperature from your phone. The only problem I've had with it is that it sometimes disconnects from Bluetooth ...and can take more than one step to reconnect. Other than that; it's a great mug!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!! It keeps my coffee warm as expected and I don’t have to use the microwave for this anymore

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Gadget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom for Christmas. She is retired and takes forever to drink her coffee. The coffee warmer plate wasn't cutting it. She loves it! She would have never spent the money on herself so it may seem trivial but it's a fun splurge for the coffee drinker in your life

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mug! I don’t have to worry about my coffee getting cold after I make it. The app shows you the temperature and you can adjust it. Now I can get rid of all my other mugs!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keep your hot drinks hot the whole day!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw these, I thought that they are absurdly priced for its purpose. I have been trying to cut my caffeine intake and thought that this would help — and it did! This allowed me to lower my cups from 5+ a day to 2! All because my coffee stays hot even if I forget about it because i get busy working. The app allows you to control the mug and set to a specific temperature you like. The mug is well built but is NOT dishwasher safe. It is ceramic coated so it doesnt affect the taste of your drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Mmmm! Always perfect temp coffee!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more lukewarm coffee when im busy, this mug keeps it deliciously just the right temp! To keep the mug in top condition, I do use a silicone spoon to stir in my sweetener and cream. I really want to enjoy this for a LONG time!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth it!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is definitely on the pricey end for a mug but is so worth it! This mug pairs with the ember smartphone app to keep your beverage at the perfect temperature. Before this mug my tea would always get cold before I could finish it but no longer! Definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect mug to keep warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it keeps the drink warm but also tells you when its at your ideal temperature just in case its too hot. Let it be known that the white mug is prone to staining when drinking black/green teas

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember number 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant design works as advertised. Easy to program temperature. This is our 3rd mug.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Heated Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend and she loves it. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup doesn’t get hot but your drink stays the temperature you like it to be. The simple functions it provides versus a warmer plate.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more cold coffee!! Yay! Battery lasts about 90 minutes, which usually gets me through 3 cups full while working! Perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great present

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for wife. She already has one; this is a “travel” mug. She LOVES always-hot coffee. Genius invention. Once you have an Ember mug, you’ll never want to drink coffee in anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beverage container.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as a birthday present, she already has the travel mug but this is great for at home use. Great long lasting battery life

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    HOT and good battery life!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanna win some brownie points? If you or your wife drink coffee (other other hot beverages) this is the way to go. Wife loves the 10 oz. mug, she REALLY likes the 14 oz. and the extra time it keeps stuff hot!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter how much my fellow office drones like to crank up the AC my coffee stays warm!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Mug! Doesn't hold a charge long

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mug for my husband. He loves it! His only compliant is it doesn't hold a charge long. Which is why I rated it at 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    Keep me hot!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I love that this cup keeps my coffee hot. It's an amazing cup. Downside is the app seldom works, upside you don't need the app to keep the coffee hot, unfortunately without the app you can't customize the temp. You will end up with the programmed temp.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to the app - we're always working on improving, so if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wife loves it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife who constantly has to heat up her morning beverage throughout the morning and hasn't had to do that since getting this mug. App is easy to use and she loves the special edition blue from BB.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely changed morning coffee. No need to freshen aka warmup your cup because Ember keeps your coffee warm to the last drop.

    I would recommend this to a friend