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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2284 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,284 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup! My fifth purchase! Easy, works perfectly. I own both mug and cup and have given as gift!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Tea for me!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lil cup is pretty darn cool, I drink a lot of yea and who likes drinking it cold in the mornings?? (Not me!) kepts or reheats your drinks, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Steve’s Copper Ember Mug Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is the best. I live the color and use it daily. The ease of setup and extended battery life compared to my early generation mug provides me with warm coffee every morning. Great mug.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Works as intended, sometimes too hot!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for the reason it was made, to keep my coffee warm or hot...or to reheat it when I forget to turn it on. It should be closer to $50 though as its just a cup that keeps things hot. MY FAVORITE USE IS MAKING GREEN TEA WITH IT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I’ve enjoyed the ability to keep my coffee warm without using a microwave. I was surprised at how well this actually works. The app on the phone lets you see how hot it is as well. Definitely will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    It keeps your drinks hot.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife as a Christmas present. It does a nice job of keeping her coffee warm. Kind of expensive, but it's definitely a "luxury" item. After a few months of use the mug is still in great shape and has held up well to sink washes.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new 14-ounce Ember Smart Mug2. I had an initial issue with the coaster (mostly user error) that was resolved quickly by the Ember support folks. You don't think you need this, but once you get it, you won't know how you got along without it... Highly recommended!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far and our CX was able to help! If you have any additional questions, please feel free to reach back out. Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love the mug, wish the battery lasted longer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Ember in the household. Love them, and rarely use other mugs now. Just wish the battery lasted longer somehow. Also wish it was easier to pair mugs to multiple smartphone devices.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love this cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup. Now that I have it, I cant live without it.the charge does not last a long time. Thats my only gripe.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    There’s a science to the perfect cup of coffee…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    …and Ember Mug definitely helps your chances at achieving it. Temperature regulation of your favorite hot beverage is a game-changer. And for those who pay a little extra for appealing, sleazy, understated aesthetic, this mug is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Keeps the coffee hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cup! It definitely keeps my coffee hot and at the temperature that I set. The only downfall is that I with it was bigger, I set my K-Cup at 12 oz and it fills it almost to the rim. I don’t know how they claim that it is a 14 oz cup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has completely changed my life! This keeps my coffee at a great drinking temperature so I don’t have to rush and enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Fabulous Essential for Avid Coffee Drinker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how I survived without this! No longer am I tied to the microwave. Greatest invention ever! I do recommend this larger mug because it allows more choice. I am getting more for gifts, but waiting for the same sale price.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for the hot coffee drinker!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has changed the hot coffee game for me! Normally hot coffee is the perfect temperature for such a short period, but now this can keep it just right for hours!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for an hour.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these over a years time. The first seems to working OK but it is white and terribly stained from coffee. I followed instructions for cleaning but it is still brown on the inside. The second was blue and I thought that would look better being a dark color. Unfortunately the blue one would not maintain temperature when half full so sent it back. I like the idea of keeping beverages hot but it is s high price to buy. Check out its performance while you can take it back.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Really love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is genuinely one of my favorite purchases, although I do wish it was a bit cheaper/more affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    ember temperature control smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift to my husband. He was so delighted to receive the Ember-temperature control smart mug.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Mother-in-law, and she LOVES it! She was always microwaving her coffee, and now she doesnt have to.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this cup

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big tea drinker and I use this cup almost everyday no matter how much time has passed my tea is always at the perfect temperature and looks super cool on my desk. The days of not finishing my drink because it’s cold is over!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Modern and simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aesthetically pleasing and does as intended and the app is simple enough for even my grandma to use.

    I would recommend this to a friend