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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,285 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it~

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this almost every day (as long as I don't forget to wash it). I love it so much that I started to buy them as gifts. The charge is relatively quick and the app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great mug. Wish it had manual control.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item to keep coffee warm. Wish you could control the heat on the mug itself, but it is what it is. Plus the blue looks better in real life.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great concept and cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup and so Great to have a hot cup of tea until the cup is finished! We like our tea hot, only exception is Iced Tea so we are Really Enjoying this mug, great idea and hope it lasts a Really long time. Actually considering getting another!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Super, thanks for leaving a review! We’re glad to hear you’ve been enjoying hot tea with your Ember - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Morning-life Changing - Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, morning-life changing. Prior to getting the Ember, I was constantly microwaving my coffee to keep it warm. Bought one for my mother and she loves it too.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mom for christmas and she absolutely LOVES it. It stays warm for a good bit of time!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee makes a happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved this gift because it stopped her from running back and forth to the microwave to reheat her coffee 5 or 6 times before she finishes her cup of coffee

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best coffee mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth ember cup. These things are amazing for the person who likes their coffee hot and sips on it over some amount of time. Cups work great, keep charge for at least 2 hrs usually and they look great.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Like the mug but not the app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the mug but the app to control and update the mug is absolutely terrible. Haven't been able to update the mug since getting it but doesn't stop me from using it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Stays warm with each sip!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ember mug is absolutely the best coffee and tea cup out there. It stays warm with each sip.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this mug is awesome! The only negative thing I can say is I wish the battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having a hot cup of coffee waiting for me. This works great.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little device keeps the coffee at perfect temp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she absolutly loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for morning coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my latte remaining warm while I go about starting my day. I wish the app was less confusing.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    cups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift to my husband, he loves it! We ended up buying a second cup.. It is the best if you like a hot cup of coffee..

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Warmth and Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is a perfect little warm up for your coffee as you work from your desk. The set up is a bit confusing but once you get it going its one of those creature comforts you wont want to give up

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very good product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife like it so much ..she just put her tea and continue working..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Works well, not perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for a family member. This has worked well for the last 5-6 months, but the battery life is not as good as I thought it would be, and I am never happy when I have to an add an app to a phone to make something function.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi BonkersMcTonkers, thanks for leaving a review! We hope you can still enjoy your Ember Mug and appreciate the feedback about battery life and the app. Battery life can depend on a number of different factors and the mug is functional without connection to the app, but if you have any questions or concerns, please reach out to us at support@ember.com so we can help! Ember

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great mug, maybe not for everyone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the mug, it is stylish, but the max temperature this mug can hold is less than I would like, I would like to keep drinks a bit hatter than this. Pricy for a mug but I guess you want to control it over Bluetooth, you gotta pay the price for it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Awesome Product for Warm Beverage Enjoyers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug does exactly what its designed to do! Can’t recommend it enough!

    I would recommend this to a friend