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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 2,285 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee cup Iever had. As a sipper, I don't need to reheat or drink it down quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember Heat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it’s a great item to give as a gift. I only wish I didn’t buy it in the summer since it only keeps drinks warm.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember coffee mug

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee at the perfect temperature! Such a great item for a coffee drinker!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave to my adult son and daughter for Christmas. They are loving it. No more luke warm coffee. Keeps coffee at just the right temp all morning long.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Cool...not practical

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its expensive, the battery life is lacking...the only reason I see using the Ember mug is for vacations while you're on the deck and want to slowly sip your coffee without worrying about it cookibg off. I dont recommend unless they cut the cost by 70%.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Wish the battery lasted longer but I like the size so there’s the compromise

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Purchase for tea drinkers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend as a chrismas present to help keep her tea warm and she loves it. App is suoer easy to use and pretty much plug and play.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Pricy, but great for its niche

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for slow drinkers. No more tossing your coffee because it went cold or microwaving it over and over. Good for tea too. Do wish there was a slightly larger option and the app was a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keep Your Latte Warm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a warm latte! I never like the last sips of my coffee or latte when it’s cooled off. This cup remedies that! I absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cup warmer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Keeps my beverages at the perfect temp. No more reheating in the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment! I can leave my coffee for 10-15 minutes and come back and it’s still warm.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 3 out of 5 stars

    Improve the App! The mug is great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy keeping my coffee and tea warm for extended periods of time. I have two issues, one of which may be a user issue. I wish I could keep my beverages a little hotter than the mug allows. The second issue is the app is horrible. I have issues updating, and I have to reset the connection between the mug and the app several times a week. I almost returned the mug, but I have decided to live with the problems in hopes the Ember app will improve over time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd Ember...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Ember Cup, this one's better in that it's 14 oz so I can easily fit 12 oz coffee with creamer, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than heating plate. Takes amount of time to heat whole cup so bottom is warmer than top but it works well. Mine only holds 10 oz.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wife absolutely loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this for my wife as a birthday present and shes a huge fan.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Supper mag.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supper way to keep your drink warm. Easy holds set temperature for about 2 hours

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. brought one for my mother as gift. worked as avertised . had to get one fore myself. a little pricey. so I waited to catch it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot drinkers cup

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to my wofe and a year later still loves it. Any beverage is kept to the temperature you like for a limited time. Every hot drinkers dream.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    WAAAAAARM COFFEE LADIES and GENTLEMEN

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Great Product, only issue is battery life but it is never truly a major problem

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember 14 oz Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the larger mug after purchasing the 10 oz. My wife likes to drink tea in the afternoon. She usually drinks it in a larger mug so I bought this one. She is very pleased with it and it keeps the tea hot till the last drop.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Markd, thanks for leaving a review! We're glad to hear you were able to exchange your wife's mug for the larger size and hope she continues to enjoy her Ember - if you have any questions or concerns, please let us know! Ember