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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2285 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,285 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    its okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as big as i wanted it eventhough it is the bigger one (14oz). I can't imagine how small the 10 oz looks. But, otherwise it stays hot for about an hour and a half so it does the job for the most part

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi mell, thanks for leaving a review and sharing this! We hope you can still enjoy your Ember Mug and appreciate the feedback about size - we'd be happy to share this with our team! If you have any other questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great coffee mug!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug!!! I’m use it every morning. I love being able to set my perfect temp!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Gift for mom

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my mom and she loved it. She was talking about it days later how cool it was that her coffee/tea was still hot! Packaging was excellent and feels like an Apple product. Highly recommended.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear the Ember was gifted and your mom has been enjoying her mug! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Stays warm

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has a new baby and her coffee stays warm after tending to her needs.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numerous times to download app. Not impressed with product. Way too expensive for the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup would definitely purchase it again for friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing heating cup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, high tech cup! Meets all expectations and extremely useful.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good til the last drop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! keeps my coffee/tea warm until the last drop!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Decent product…could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug does a good job of keeping your beverage warm, however don’t expect it to do so for long. If you like your beverage hot, it will only keep it that way for approximately 30 min. You could extend this by keeping it on the charger while your not drinking out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for gf

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and my gf loves it. She doesnt have to keep heating up her tea anymore lol.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great on your desk at work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well as described probably a little too rich for my blood, but I bought it anyway

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    High tech mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are looking to have a consistently kept temperature mug. You can even control it with your phone via the app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday. Impossibly to burn your coffee like the other warmers. Set one temp, lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a christmas gift instead of a mug warmer and they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The best mug ever!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our mugs because they keep our hot drinks super hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money! I always hated drinking hot coffee because it would get cold so quickly. This coffee mug takes care of that! Don't let the price stop you from buying! It is amazing and worth the money!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chelsea, thanks for leaving a review here! We’re glad to hear you’ve been enjoying your Ember and take time drinking coffee at your perfect temperature! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for work desk, keeps coffee/water/tea hot/warm. And also heats up stuff easily. Really helpful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works As Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item performs as advertised, and had an easy setup in the app.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee mug. Keeps your drink warm for a good amount of time. Wife loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves these mugs. This is her second one. Keeps coffee hot!

    I would recommend this to a friend