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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,286 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    keeping warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having hot coffee even when i loose my cup.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot drink for longer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps your drink hot for longer, what more could you want?

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mug for the price. Love that all of my hot drinks stay hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Wish I could give this 10 stars! I bought one for my daughter and then received one for myself - we both agree that this is one of the best inventions ever!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing cup which keeps my coffee long enough to the best of satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift to mom, nice to keep drinks hot for long periods, I just wish it was a bigger cup. Definitely a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Smart Mug makes a great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves the mug! It keeps his coffee warm. Great gift

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great cup! Keeps coffee hot for a long time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who nurses a hot drink for a long time this mug is perfect. Bought this for family member because I love mine so much.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Worth the money if you use it every day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, but it could use a longer battery life. I use it at my desk, so I use the charging coaster most of the time, but the battery only lasts a couple of hours on its own.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Alyse, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember and appreciate this feedback. The 14oz has an expected battery life of up to 80 minutes, but battery life can depend on a number of factors - if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Yep. Keeps it hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yep you guessed it. Keeps the drink hot. How neat. Best Buy is dope

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Awesome mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps drink at right temperature. Great gift for a multiple cup per day tea or coffee drinker.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect temperature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously pricey for a coffee cup but I love the constant temperature regulation. My coffee is perfect from the first sip to the last!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember cup lives up to its name. Keeps my morning coffee hot and and my evening tea ready for a night of warmth. Was the perfect gift for a coffee and tea snob.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its hard to set up at first once its set up its easy but some about the first set up its a bit of a pain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for her birthday. I had wanted to get it for her for years since she is always drinking cold coffee on the weekend. She has always said that she does not need this and she is good with cold coffee. I finally decided to get it for her, and she has loved it! I don't think she realized how much she dislikes cold coffee until she started to have consistently warm coffee. The mug keeps her coffee hot for about 90 minutes, and it recharges pretty quickly. It also has a rubber base that does not conduct heat so that it can be set on a wood table. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps The Coffee Warm!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug and keeps my coffee at the temperate I like. Would by again

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mom

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a mother's day gift. It is really nice that I don't have to keep getting up to warm my coffee up in the microwave any more. I love it and it keeps the temperature right.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Honeybee, thanks for leaving a review! We're happy to hear you received the Ember as a Mother's Day gift and no longer need to reheat your coffee - thank you for your support! Ember

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    DO NOT BUY EMBER PRODUCTS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging base is badly made, so good luck charging your mug after 2 months. The prongs on it get stuck, so it won't charge (see photo). And the battery only lasts about 45 mins without exaggeration.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Smart Mug

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to use this mug, however the battery doesn't seem to stay charged for long so you have to leave it on it's charger. I deducted one star for this

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    A tad overpriced

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for coffee/tea lovers. Wish it were a bit cheaper on average.

    I would recommend this to a friend