Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Ember mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps beverage warm all day long and easy to clean.
I would recommend this to a friend - Pros mentioned:Temperature control
Great Gift!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife this Valentines Day. She loves, loves, loves it. Hot coffee all day. No more drinking stale old coffee. Great gift for the person who has everything.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're excited to hear your wife has been loving her Valentines Day gift and is enjoying her perfect temperature in her Ember Mug - thank you both for your support!
- Pros mentioned:Temperature control
Coffe at the right temperature!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the medium size and decided to get the larger size. Both medium and large are excellent maintaining the temperature set.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect Office Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an office gift, now I’m wanting one too! This can keep your coffee or tee warm for a long time!
I would recommend this to a friend Consistent temp no matter how often I’m interrupt!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 14 oz capacity! Wish the travel mug was at least 20 oz.
I would recommend this to a friend- Pros mentioned:Temperature control
Keep your drink warm/hot!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. No need the reheat your drink or worry about it getting cold. Maintains temperature.
I would recommend this to a friend - Pros mentioned:Temperature control
But it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cooper finish. I love this mug. Perfect for my daily coffee or tea. Keeps my Latte hot until I’m ready for another cup. The app works well.
I would recommend this to a friend - Pros mentioned:Temperature control
Smart Mug
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my most favorite mug purchases by far. It keeps my drink hot while I sip it all day. Just make sure to follow the care instructions. I wish the app had more settings.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Ease of use
A GREAT cup!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this cup everyday!!! I started wondering what took me so long to get!
I would recommend this to a friend Best purchase ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, it is one of the best items I have ever purchased. I don't think I will ever go with out this mug again.
I would recommend this to a friend- Cons mentioned:Battery life, Charging
Gimmicky tech mug
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is really overrated. I love how you have to remember to charge it fully after every use! It’s annoying. Oh and the battery barely lasts for a single use… I knew this was a gimmicky purchase but the tech is not good enough
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! The 14oz mug has a battery life of 80 minutes and we would be happy to provide some tips to increase this battery life.
We recommend using the charging coaster while enjoying your beverage, which allows the battery to be maintained while heating. We also recommend the Sliding Lids for the 14oz mug as this allows for an extended battery experience as well.
If you are looking for a longer battery, our Travel Mugs and new Tumbler have a 3 hour battery life and the Tumbler has an increase capacity of 16oz!
- Pros mentioned:Temperature control
Great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Not much more to say. If you like your coffee hot, this will do the trick.
I would recommend this to a friend - Pros mentioned:Temperature control
Nails!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriends loves this cup warmer. Works in her office at home and never has to make a trip to warm-up her coffee in the microwave ever again!!
I would recommend this to a friend - Pros mentioned:Temperature control
Great cup that does what it promises
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup that looks good and keeps your hot drink the temperature you most desire.
I would recommend this to a friend - Pros mentioned:Temperature control
I might have to get one for myself
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my wife and she absolutely loves it! It keeps her teas and coffees at the perfect temp for hours.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember 14oz
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is awesome. My husband and I each use it daily
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Works as advertised, dies quickly though.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has the capability of keeping your drink extremely hot, like undrinkably hot. Not in a bad way just very hot. Unfortunately that comes at the cost of a very very short battery life for the best value you need to use the charging plate as a coaster consistently.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hello, thank for taking the time to review our product. We understand the frustration when your drink is not set at the perfect temperature. That said, the mug does adjust temperature from 120 F to 145F. Out of the box the mug is set to 135F and if that temperature is too hot, we recommend using the app to reduce the set temperature. Similarly you should expect that the battery last around 80 min. If you are not experiencing a battery life close to that number please reach out to us at support@ember.com so we can better assist you!
- Pros mentioned:Temperature control
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love being able to move around the house and my coffee stay at my selected temp. I went a head and bought my wife one too. It is a little pricey.
I would recommend this to a friend - Pros mentioned:Temperature control
Buy it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buy it. Changes the whole coffee game. Good bye cold coffee! I thought it was gimmicky - but I'm sold on it now.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember coffee mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one as a gift but I have one and love it!
I would recommend this to a friend