Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Ember mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee warm and the app is very simple and easy to use
I would recommend this to a friend - Pros mentioned:Temperature control
Life changing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Life changing. Coffee at the temp you want for hours. It is amazing.
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome mug!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this mug for my wife. She loves it. She loves that she can take her time drinking her coffee and it stays at the perfect drinking temperature!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Humby, thanks for leaving a review! We're happy to hear your wife has been loving her new Ember so far and can take time drinking her perfect temp - thank you both for your support!
- Cons mentioned:Battery life
Returned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did keep the coffee warm. The battery lasted about and hour before it needed to be recharged. Returned the mug because the ceramic coating started peeling off.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi CoffeeDrinker, thanks for taking the time to write a review and providing this feedback. We're so sorry to hear about the experience you've had with your Ember! We're always looking to grow and improve so if you have any other concerns, please reach out to us on our Ember Support site so we can learn more!
- Pros mentioned:Temperature control
Tea drinker treat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps tea warm and wife loves it. Completely unnecessary but a great indulgent luxury gift.
I would recommend this to a friend - Pros mentioned:Temperature control
Definitely Useful!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this keeps my coffee warm/hot longer than a regular cup. I wish it would last longer though.
I would recommend this to a friend - Cons mentioned:Battery life
New favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. I've used it every day since I received it. Every day! My only wish is that the battery would last longer.
I would recommend this to a friend - Cons mentioned:Battery life
Best cup of coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the cup!! My only complaint is that the battery life isn’t as long as I’d hope for
I would recommend this to a friend - Pros mentioned:Ease of use
Ember Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I thought it was something I would use on occasion and end up using it everyday
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing Bday Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hold the temperature really well. Wife loves it, it was a birthday gift.
I would recommend this to a friend - Pros mentioned:Temperature control
Great Smart Mug!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing technology! Keeps my beverage at the temperature I like. I don't have to get up to warm my beverage in the microwave
I would recommend this to a friend Best Buy for life Best Buy for family!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom had trouble with the mug- however Best Buy returned the mug with no hassle so with that in mind, even though it wasn’t “our cup of tea” we still go 5 stars because Best Buy is the only place where we go to buy electronics for our family. Thank you Best Buy you are the Best!
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Ember Cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cup. would like to have a little bigger but it works great. Clean up is easy and once you get the perfect temp it stays there.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Sara, thank you so much for writing a review! We're glad to hear you love the Ember and also appreciate your feedback. We will pass this along to our team as we continue to improve!
- Pros mentioned:Temperature control
Innovative product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maintains the temperature as needed. For coffee and tea lovers must go product
I would recommend this to a friend - Pros mentioned:Temperature control
Winner
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my pastor at church, he loves hot tea before he preach
I would recommend this to a friend - Pros mentioned:Temperature control
That's hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, but has a limit to what you can do with it. Fills its niche slot in this world.
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is such a nice coffee cup to own! I also got this item for my partner and wow! No more cold coffee
I would recommend this to a friend - Cons mentioned:App
Can’t live without it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over engineered product, over engineered app, couldn’t live without it!
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing coffee cup!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderful! Work 8-12 hours a day and I can keep my coffee warm for the whole shift!
I would recommend this to a friend - Cons mentioned:Price
Bite the bullet and splurge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money if you’re a coffee drinker. Wasn’t thrilled about spending $130 for a coffee mug but don’t regret it at all.
I would recommend this to a friend