Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
Ember Smart Mug 14 oz - Sage Green
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mug functions exactly as described by Ember, and was significantly less as purchased on sale from Best Buy.
I would recommend this to a friend- Pros mentioned:Temperature control
You need this in your life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic!!!! You need this in your life. Drinking coffee at the perfect temp is a joy.
I would recommend this to a friend Avoid this brick.. Great idea but flawed software!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife bought this for me as a Birthday present. Every time I open the app I have to disconnect and reconnect the mug. I cannot set the temperature of the mug. There is a Firmware update available and it fails to install every time I try and run it, Ember support sent me a list of troubleshooting steps which I have followed multiple times from multiple phones, and nothing works as advertised. I missed the 2 week return window and am stuck with this $130 brick.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for sharing your feedback! We're always working on improving our products and your feedback is very valuable to us. We do want to let you know that the Ember mug is functional without the Ember app and will heat to the default set temperature of 135F. However, our team is always here to help and you can reach us at support@ember.com for help!
- Cons mentioned:Battery life
THE BEST ADDITION TO THIS WORLD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It’s literally the best addition to this world!!! The battery doesn’t last as long as expected but overall? BRAVO
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect Gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent these out as our holiday gifts this year. Perfect item to have your clients thinking about you every day.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything i hoped it would be. Nice to have hot coffee that stays that way.
I would recommend this to a friend FOR COFFEE LOVERS WHO NEED IT AT WORK!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GIVEN AS A CHRISTMAS PRESENT TO A COFFEE ADDICT. SHE WAS PLEASED THAT CHARGING CORD WOULD WORK NEAR HER DESK AT WORK.
I would recommend this to a friend- Pros mentioned:Temperature control
Must buy for all that drink coffee all day
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using almost every week day for 8 months and it’s a great product. Would definitely buy again, I can have hot coffee all day.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MoonDoge, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Wonderful product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love very much and i think that it was worth the many dollars i soent on it but anyway
I would recommend this to a friend - Pros mentioned:Temperature control
Love my smart mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that my coffee is the perfect temperature for 2 hours- super cool smart mug!
I would recommend this to a friend - Pros mentioned:Temperature control
Great mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how easy this is to use. It keeps my coffee and tea at the perfect temperature. It is perfect for a busy mom.
I would recommend this to a friend - Pros mentioned:Temperature control
Does it's job!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mug, keeps things warm for long amounts of time!
I would recommend this to a friend - Pros mentioned:Temperature control
Life saver!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this cup! Keeps everything piping hot and I can adjust the temperature! So helpful! Don’t have to keep reheating my tea.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Pamela, thanks for leaving a review! We're glad to hear you've been enjoying your perfect temp in your Ember Mug and no longer need to reheat your tea - thank you for your support!
- Pros mentioned:Temperature control
Re-heat? Oh… I see
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mother-in law who uses this thing daily!
I would recommend this to a friend - Pros mentioned:Temperature control
Great product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ember mug and I appreciate how quickly it came. It's a pricey item but love how my coffee stays a constant temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Color
Heat coffee cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I will always own one.The color is cool as well.
I would recommend this to a friend - Pros mentioned:Temperature control
Temperature control. Smart monk great value
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works every time keeps my coffee warm for over an hour in 1/2 love it going to get another one just to have a backup
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cowboy, thanks for leaving a review here! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simply put, this cup is amazing. I set this up in my office at work and it keeps my coffee nice and hot the entire day!
I would recommend this to a friend Great Mug and Gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is great and at an unbeatable price ($99 when I purchased it on sale)! Great Gift for the holidays and everyone enjoyed it. I do want to see how long it will last, the coating seems to have trouble according to other reviews, so be on a lookout for that nonetheless.
I would recommend this to a friend- Pros mentioned:Temperature control
Love this cup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee hot for hours with the charger coaster. Love this for long gaming days
I would recommend this to a friend