Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Ember Mug
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this white 14 oz. Ember cup for my wife and she loves it.
I would recommend this to a friend - Pros mentioned:Temperature control
Good concept, needs a few changes to be optimal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start by saying I like the temperature control and the iPhone app control, but the mug has two shortcomings: first, it is very heavy with coffee in it; 2, the handle is way too anemic for a mug of this weight. I know they want it to look sleek, but it would be much more user friendly if the gripping surface of the handle was more substantial. I end up using to hands to steady it when full.
I would recommend this to a friend - Pros mentioned:Temperature control
JDCC
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says. Morning coffee stays just as hot as when it was poured with the programable feature. A must have for serious coffee drinkers.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Fresh long lasting hot coffee
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never had coffee stay so warm and fresh for so long
I would recommend this to a friend - Pros mentioned:Temperature control
Really like the mug
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cup is nice quality and works as it should. It does make your liquid very hot so be careful
I would recommend this to a friend - Cons mentioned:Battery life
Keeps you beverage warmer for longer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps your beverage warmer for longer as designed. Battery life is ok but not great. It would not be an issue if the charging time was faster.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi beseje, thanks for leaving a review and sharing this! We hope you can still enjoy your Ember Mug. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Temperature control
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a while to warm up but is very good at keeping tempature and is high quality.
I would recommend this to a friend - Pros mentioned:Temperature control
Great hot cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Keeps coffee hot for hours without the burnt taste
I would recommend this to a friend - Pros mentioned:Temperature control
YES
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny!!! Highly recommend this product!
I would recommend this to a friend - Pros mentioned:Temperature control
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee warm while i get ready and wrestle my son to get ready as well
I would recommend this to a friend - Cons mentioned:Battery life
Battery doesn’t last.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size. Unfortunately, battery didn’t last more than 35-40 minutes.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
The perfect gift!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Christmas gift ever! Easy to use and personalize. Just what I need while working from home during this season
I would recommend this to a friend Great coffee mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Love it, just wish it was a little larger!
I would recommend this to a friend- Pros mentioned:Temperature control
best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a champ. helps my morning routine and keeps the coffee hot.
I would recommend this to a friend - Pros mentioned:Temperature control
Great cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug for coffee drinkers who like to savor their only cup of the day, keeps my coffee nice and not at a drinkable temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Makoa, thanks for sharing this! We're happy to hear you've been able to take your time drinking your perfect temp with your Ember Mug - we appreciate your support!
- Pros mentioned:Temperature control
Great Mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift item. Smart mug work as described and isopod for a mom on the go that can never seem to have a nice hot cup of coffee.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JEB001, thanks for sharing this with us! We're glad to hear the Ember was gifted and hope they enjoy their new mug - thank you for your support!
poor quality of the base.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The base is no longer heating and therefore the cup is not warm. Most frustrating is finding out how to return to best buy. there isn't a way to find or print the return shipping label.
I would recommend this to a friend- Pros mentioned:Temperature control
x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked as promised and warmed the hand that was holding it
I would recommend this to a friend cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great cup. the battery last a long time. we just love it!
I would recommend this to a friend- Pros mentioned:Temperature control
Awesome mug!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Who would have thought this would be my wife’s favorite Christmas gift!!! Awesome, game changer for mornings.
I would recommend this to a friend