Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Bought one for my GF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought these for myself and family. It’s definitely worth it if you like hot coffee or tea
I would recommend this to a friend Nice cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sure keeps my beverages warm through out the morning. The only down side is that it is not a true 14oz cup.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Purchased, thanks for taking the time to leave a review and sharing this feedback. While it will be filled to the brim, we are confident the entire capacity of the 14oz Ember Mug is 14oz. With that said, we can certainly pass this feedback along as we continue to improve! We're always looking to grow and improve so if you have any other concerns, please reach out to us at support@ember.com so we can learn more!
- Pros mentioned:Ease of use
Hot mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great I love it. Easy to clean and easy to use
I would recommend this to a friend Super
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent article, I recommend it for daily use, the first class material.
I would recommend this to a friend- Pros mentioned:Temperature control
Keeps coffee piping hot!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally-a hot cup of coffee no matter the interruptions! Works as advertised.
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome idea for coffee or tea drinkers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact I can keep my tea or coffee warm without having to keep going back to add water.
I would recommend this to a friend - Pros mentioned:Temperature control
Best mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing mug. The last sip is just as hot as the first sip. Perfect for being in the house during this pandemic all day.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JonL, thanks for leaving a review and sharing this! We're happy to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Is it worth it?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup works great! It keeps the coffee quite hot.
I would recommend this to a friend - Pros mentioned:Temperature control
For those who use cream and
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a sweet little coffee cup. Really like having piping hot coffee down to the last sip
I would recommend this to a friend - Pros mentioned:Temperature control
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my wife. She loves it! Keeps her coffee warm throughout the day!
I would recommend this to a friend - Pros mentioned:Temperature control
HOT MUG!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! This mug is the best invention to keep your hot beverage Hot!!
I would recommend this to a friend - Pros mentioned:Temperature control
The perfect gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a sipper, so my coffee always goes cold before I can finish it, thanks to my Ember mug that is a thing of the past.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Shasta, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Always Hot Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my ember mug! I never dreamed there would be a time when I could always have hot coffee!
I would recommend this to a friend - Pros mentioned:Temperature control
Wouldn’t stay connected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cup when it was on sale and had great expectations. It works great when it’s connected but it had to be connected again and again. I liked it when it was connected but I returned it to Best Buy.
I would recommend this to a friend Good at what is does
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is that connecting to the mug only works about half the time. Its not a deal breaker by any means though as it still works without this connection. I do enjoy having a cup of coffee stay warm for 30-40 minutes. Which is how long the battery will last. There also is an update to the software as I always get notified when I open the app, however it crashes every time I try to update. It could use some improvements but its still a buy.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi GoSpeed, thanks for leaving a review! We're happy to hear you've been enjoying your perfect temperature in your Ember and appreciate the feedback in regard to the app/connectivity. We do want to assure you that the mug is functional without connection to the device and without the firmware update, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:Temperature control
Excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and keeps beverages at the perfect temperature.
I would recommend this to a friend - Pros mentioned:Temperature control
Works as advertised
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it says, and does that perfectly precise.
I would recommend this to a friend Undisclosed auto-shutoff feature…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good mug for what it is. I was hoping this thing can greet me with a hot drink in the morning. However, it has an auto shutdown feature which is impossible to disable. It is not disclosed in the manual or description…only to find this by contacting customer service. I had to return it because it does not meet my needs. But it is still a good mug if you just plan to keep your drink warm for a couple of hours.
No, I would not recommend this to a friend- Cons mentioned:Battery life
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second Mug from these guys. Needed longer battery time. Use every morning. Worth every penny.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Great Birthday Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son’s 24th birthday. He had mentioned that he wanted one. He uses it everyday and loves it!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mpechacek, thanks for sharing this! We're excited to hear the Ember was gifted and your son has been loving his mug - we appreciate both of your support!