Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Ember review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mugs, make your desired hot drinks last at last.
I would recommend this to a friend - Pros mentioned:Temperature control
Warm Coffee
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it made to do. Keeps the coffee warm. Clean carefully and be gentle with metal spoons.
I would recommend this to a friend - Pros mentioned:Temperature control
Hot coffee please
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Coffee or tea stays perfect temperature.
I would recommend this to a friend - Cons mentioned:Price
Expensive mud
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a friend. She seems to like it and I hope she is using it because it was a bit expensive.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jodi, thanks for taking the time to leave a review here! We're glad to hear the Ember was gifted and appreciate your feedback in regard to price as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Ease of use
Ease
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my wife and she can’t stop talking about how much she loves it and how it very convenient to use.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Carlos, thanks for leaving a review! We're glad to hear your wife has been enjoying her perfect temperature in her Travel Mug - we appreciate both of your support!
- Cons mentioned:Battery life
Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dose not stay charged long have to stay close to base to keep charging it. But other than that i love my mug
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Virginia, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember so far. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Temperature control
Great
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is great! Best mug to get, no more cold drinks.
I would recommend this to a friend - Pros mentioned:Temperature control
A gadget for every coffee/tea lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Should have learned about this gadget earlier. I use this mug every morning to start my day.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Elfai, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember!
Ember coffee cup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE this coffee cup. I use every day. It has never disappointed me.
I would recommend this to a friend- Cons mentioned:Battery life
Would not buy again.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like that it doesn’t stay connected to the app. I have to delete it and pair it almost every time I use it. Then it say there is an update but it never updates
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Good cup if you really like your drinks hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy item to use but takes a long time to recharge
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect temperature coffee every time.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have three of these and I absolutely love them. I hate cold coffee and this is perfect.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! Who doesn't hate cold coffee?! We appreciate your continued support and hope you continue to enjoy your Ember Mugs - if you have questions or concerns, please feel free to reach out to us so we can help!
- Pros mentioned:Temperature control
Usage relies on an mobile app
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup itself works well and as expected, however, it relies on using an absolutely atrocious app to use. Ive gotten more comfortable using the app, but the functionality being tied to the app is annoying.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Awesome.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup. Highly recommend. Keeps stuff at very good temperature. Will be purchasing more often as gifts.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Diego, thanks for sharing this with us! We're glad to hear you've been enjoying drinking your perfect temperature in your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Love my mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant believe how this mug keeps everything so warm for so long. I am thinking about getting another mug for my desk at work.
I would recommend this to a friend - Pros mentioned:Temperature control
Beverages Stay Perfectly Hot!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband absolutely loves this cup! He raves that even the last drop of coffee is the perfect temperature!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your perfect temperature in your Ember, down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Works great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and keeps drinks warm! Definitely recommend!
I would recommend this to a friend - Pros mentioned:Size
It works really well!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The larger Ember seems to make more sense - you may drink 10 oz of coffee before it cools, but 14 oz could take some time.
I would recommend this to a friend - Pros mentioned:Temperature control
Works great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot coffee all day long. Who could ask for more?
I would recommend this to a friend - Pros mentioned:Temperature control
Keeps it warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Keeps you from having to warm up coffee.
I would recommend this to a friend