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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,286 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mug!!!! Great if you forget what you are doing often and want your coffee hot when you find it again.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great temp control but wished battery lasted longer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps it hot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Will need to figure out your temperature. I had read reviews it wasn’t hot enough but u never found that to be case, in fact too hot. I like cream in coffee and temp could cause film with time.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee Warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee warm for over an hour. Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How did I live so long without one of these. Keeps my coffee at my perfect temp.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great coffee mug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift and the recipient really likes it. The coffee stays warm for as long as they need to drink it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing this with us! We're happy to hear the Ember was gifted this year and we hope they've been enjoying their mug! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely made Sturdy Keeps coffee hot Saucer is nice

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!!! Keeps your beverage at the temp you want. Easy app control.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cup to keep your coffee warm when you do not have time to finish

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchase! I now enjoy my hot cup of coffee for 1 hour. It’s actually good to the last drop!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Wanda, thanks so much for sharing! We're happy to hear you've been enjoying your perfect temperature with your Ember Mug! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it really do keep the coffe warm

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cup great design………………………………………………………………….

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High Quality. Works perfect. Really easy to use!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for work. I keep the coaster in my desk so it stay hot for hours.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember, especially during work - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a coffee drinker is Great cup to heat up your coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect temperature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having my coffee hot all of the time. Easy to use and love that I can change temperature on my phone.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your perfect temperature in your Ember Mug! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my mother-in-law because she works from home. She uses it everyday and loves it!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi TheRealDanimal, thanks for sharing this! We're glad to hear your mother-in-law has been loving her Ember, especially while working from home - we appreciate both of your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee Lover loves Ember

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee hot for hours! I wish I could set the temperature higher, but it does the job just fine.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to the temperature range as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice hot cup of coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep your coffee warm in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice gift for avid coffee drinkers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works as expected. Battery life shouldn’t be an issue if you keep the charger/coaster nearby.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know! Ember