Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Ember
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, perfect for the morning joe drinkers that like to sip their coffee throughout the AM.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your Ember!
- Pros mentioned:Temperature control
Great for coffee lovers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug- the temperature control works well and charge us reasonable.
I would recommend this to a friend Mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and great service and quality super sale .
I would recommend this to a friendBest thing I've ever bought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mug because I'm always forgetting about my coffee until it goes cold while I'm working. I absolutely love this mug! It works perfectly. The hour battery life is great for when I need to step away from my desk. And the mug is nonstick so it's so easy to clean. Ive had whipped cream in my mug a couple times and it washed off super easy in just a couple minutes. Buy this mug!
I would recommend this to a friend- Pros mentioned:Temperature control
It works!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The mug did exactly what it's designed to do. Purchased as a mother's day gift.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Ernesto, thanks for leaving a review here! We're happy to hear you gifted an Ember this Mother's Day and hope they love their mug - if you have any questions or concerns, please let us know and we'd be happy to help!
- Pros mentioned:Temperature control
Perfect mug for the long work day
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug to keep your coffee warm all day and looks great.
I would recommend this to a friend - Pros mentioned:Temperature control
works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a charm. like the bigger mug. wish other colors had been available.
I would recommend this to a friend - Pros mentioned:Temperature control
Great coffee mug
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps coffee hot and fresh. Hand wash only and charge over night
I would recommend this to a friend - Cons mentioned:Battery life
Keeps Liquids Warm
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Battery doesn't last long, but it's not a big cup either.
I would recommend this to a friend Wish I got it for myself.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my father in law as a Christmas gift, I was tapped out of ideas, and this is what I came up with. He loves it (surprisingly), though he did mention the initial pairing with his phone was a little more challenging than it should've been (he's an engineer). He likes it so much, he has me actually thinking about getting one for myself.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear your father-in-law has been enjoying his Ember Mug so far and appreciate the feedback in regard to the initial set up - we're happy to share this with your team! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Excellent!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Keeps my coffee HOT every morning. I can’t wait to get the bigger one!
I would recommend this to a friend - Pros mentioned:Ease of use
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, very easy to use, more than likely getting the travel mug as well
I would recommend this to a friend - Pros mentioned:Temperature control
Ember Mug Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use--stays plugged in during the day. Keeps my coffee hot!
I would recommend this to a friend - Pros mentioned:Temperature control
Ember Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product, keeps my first cup of coffee in the morning nice and hot.
I would recommend this to a friend - Pros mentioned:Temperature control
Great!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it and with a second charger she can keep her coffee hot all day…
I would recommend this to a friend - Pros mentioned:Temperature control
Sr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for keep your drink hot Great deal and good
I would recommend this to a friend - Pros mentioned:Temperature control
Mother's Day Hit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.gave it to my wife for Mother's Day, and she absolutely loves it
I would recommend this to a friend - Pros mentioned:Temperature control
Very good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is very useful. I tend to drink my coffee slowly and it keeps it hot.
I would recommend this to a friend Ember Mug2 - 14 oz - Firmware Update Fails
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mug is nice, but overpriced. I bought one two years ago, and had trouble with firmware updates suggested by the Ember app. I tried getting help from the technical support folks, but never could get the firmware to successfully update. Fast forward two years, and after having a coworker walk off with my mug, I went out and purchased a new Ember mug. I figured after two years they would have fixed the firmware update issues. I was wrong. Same issue, app suggestions to update firmware fail. This time, the Ember support folks tell me my Samsung S22 Android phone's operating system is not compatible with the device. Pull out your Android phone with four year old operating system if you want to upgrade to the new firmware. Mug seems to work, but at $150 and waiting two years, you would have thought they would have fixed this by now...
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Bought this for a gift for a friend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was for a friend that loves it so easy to set up and he love to come back to his coffee and if staying hot
I would recommend this to a friend