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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 2,286 reviews
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Coffee mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good coffee mug but extra expensive only get it if you are in your office all the time

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jahazy, thanks for sharing this! We hope you can still enjoy your Ember and appreciate your feedback about price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    For Coffee drinkers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to keep coffee warm. You will enjoy each sip.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Only complaint is that the battery does not last as long as I would have hoped.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi gio975, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please reach out to us at support@ember.com so we can help! Ember

  • Rated 5 out of 5 stars

    The best one to get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had smaller capacity mug which was great but the larger capacity is much better and battery seems to last a little longer. Also have the travel mug and the app works seamlessly with multiple products.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6th ember cup/mug. Now if only I could Make a decent cup of tea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Hot drinks!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Tea and Coffee Drinker here! Love this Cup. I drink kind of slowly through the day, battery life lasts about 2-3 cups worth. Great Value for people who love hot drinks on the daily!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Last cup I’ll ever buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect cup for working at home! Keeps coffee hot until the last sip

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug! Works exactly as advertised! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does exactly what it says it does. keeps my coffee hot and works great with my iphone

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi giantsfan23, thanks for leaving a review! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery Life does not Justify Full Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift, and the receiver enjoys using it. However, the battery life is not as stated.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear the Ember was gifted and they've been enjoying their Ember so far. Battery life can depend on a number of factors, but if you feel the battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help! Ember

  • Rated 5 out of 5 stars

    Good Gift Idea

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked nice. Was an exchange gift. They seemed pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Pricey, but works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for someone. They love it, and have not used any other mug since then!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We’re glad to hear the Ember was gifted and they've been enjoying their Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, easy to use and keeps my coffee hot for a very long time.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is worth owning.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is nice. Being home, sitting on the couch enjoying an endlessly hot cup of coffee. That’s what you get with this thing. Take it out on the deck, even in the winter! The phone app is cool too. The only downside is if you have an awesome collection of mugs, you will grow apart.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome technology, works as advertised, purchased 8 already plus the travel mug

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Squid, thanks for sharing this with us! We appreciate your support and hope you continue to enjoy your Ember Mugs - if you have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Cup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This heated cup is awesome, keeps coffee hot until the end.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been worth the purchase. I’ve actually finished a cup of coffee.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect gift for Mother’s Day

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Expensive but great for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the wife she is a coffee Lover does well at keeping it warm at work and at home

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Erik, thanks so much for sharing this! We're happy to hear the Ember was gifted and your wife has been enjoying her mug! Ember

  • Rated 5 out of 5 stars

    Good device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom. She loves it, but did have issues with the setup.

    I would recommend this to a friend