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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,286 reviews
  • Rated 4 out of 5 stars

    Ember mug

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mug. I am a slow drinker so this is great! It keeps your drink hot for a nice long time. The only issue I have is with the tech side, but that is me not the product!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Stays warm long

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who loves their coffee to get cold? Nobody. This is a must have.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mug. She is a slow coffee drinker so it saves me having to microwave her coffee every 10 minutes. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mug, I use it every day, keeps my coffee hot !!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chapsfk8, thanks for sharing this! We're happy to hear you've been loving your Ember so far and have been using it daily - thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his gift we got him for Christmas would but again

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Joegift20, thanks for leaving a review here! We're happy to hear the Ember was gifted and your son has been enjoying his mug so far - we appreciate all of your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my mom. she loves it. keeps the coffee warm.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Notcomputersmart, thanks for sharing this! We're excited to hear you gifted your mom an Ember and hope she continues to enjoy coffee at her perfect temp - we appreciate both of your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised keeps coffee hot great product

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Eric, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Perfect way to maintain beverage temps.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. When heating dark coffee, don't crank it up too high or the coffee will burn slightly if left still for some time and be more difficult to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hrest gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave ot as a gift. It is loved. Keeps coffee super hot

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi SueL74, thank you for leaving a review and sharing this! We're glad to hear you've been enjoying coffee in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Use it daily. Wish the charge was a little longer.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember Mug. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps tea at perfect temperature. Connects to iPhone 7 reliably.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Fred, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good. Battery charge is short

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mug is good. Wish the battery lasted a little longer but overall a decent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves this cup. She can drink at her own pace and charge lasts a long time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I would definitely recommend this product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    It’s a cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually a great product! Does what it’s supposed to do and my wife absolutely loves it. She is so happy with it I may have to get one for myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot Dang!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't think this was that cool until I actually won it in a raffle and used it for the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mug! It is the only one I use now.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Xavi, thanks for leaving a review! We're happy to hear you've been loving your Ember and it's been your go-to mug recently - we appreciate your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Smart mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee or tea hot while I’m reading and/or working

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Pamm, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember and perfect temperature - if you have any questions, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect temperature as long as you want and control right from your phone

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this it keeps coffee same temperature as long as you want.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember