Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Great coffee mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mug keeps coffee at just the right temperature. Works great!
I would recommend this to a friend My wife LOVES her Ember mug xmas gift!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She loves her new mug and I love that there aren’t five cups of cold coffee lying around the house!!! Win-win for everyone!
I would recommend this to a friend- Pros mentioned:Temperature control
Good Concept But Needs Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just a Coffee cup, but it does keep your coffee warm for a fairly long time. Off the coaster/charger it only holds temp for an hour. Connection gets lost still at times. I wish the connection stays constant. Cannot update software.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Alex, thanks for leaving a review and sharing this. We hope you can still enjoy your Ember and appreciate the feedback in regard to the app/connectivity. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Cons mentioned:Battery life
Ember mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life could use improvement. The mug itself is a great size and very comfortable to hold.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Great mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very great mug. It keeps drinks warm/hot for long period of time and it is very easy to use with the app. Highly recommend!
I would recommend this to a friend - Cons mentioned:Battery life, Charging
Temperature Cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup only lasts for one charge. It has to he charged everyday.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Gentle heat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps the perfect temperature to my coffee. Simple to use.
I would recommend this to a friend Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned the tall original model for a long time and just purchased this unit. I’ve it! Use it everyday at my desk
I would recommend this to a friendBetter then expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my wife who has a unnerving habit of constantly reheating her coffee in the microwave. Seeing that she's a cancer survivor I was concerned for her health. She's not very tech so it took her awhile to set it up but now she loves it and wants one to have at work, if she ever gets back to the office (COVID).
I would recommend this to a friendDecent product but very delicate inner coating
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent product. The inner ceramic coating is delicate though. Cannot use metal for stirring. App is not great.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! For best use, we recommend using wooden or silicone utensils for stirring and avoiding the use of metal spoons as this can damage the mug's coating.
Our support team is also here to help if you have and additional questions! Please feel free to contact us at support@ember.com, so we can help!
- Pros mentioned:Temperature control
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice mug, can keep your coffee or tea hot and fresh
I would recommend this to a friend Big size = Big Improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The increased size to some of the other versions is a "must" if you drink more than a cup a day. Even if you don't fill it all the way up, its nice to have some wiggle room as your transporting the mug around and taking sips so it doesn't spill as easily.
I would recommend this to a friendKeeps temperature, not Bluetooth connection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the temperature stability that it provides. However, it doesn't stay connected to my phone so i have to keep re-pairing to change any settings. Fortunately I just keep it set at the same temperature at all times.
I would recommend this to a friendVery convenient
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife who works from home, she uses it everyday and loves it
I would recommend this to a friend- Pros mentioned:Temperature control
Love this mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a game changer. No more cold coffee or tea ;-)
I would recommend this to a friend - Pros mentioned:Temperature control
Keeps coffee and tea hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug keeps my beverage at the temperature I like until it is all gone
I would recommend this to a friend - Pros mentioned:Temperature control
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly worth it. Never get a nasty cold sip again!!
I would recommend this to a friend Some Like It Hot!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I surely Do. This mug does exactly that! And great Customer Support too!!!
I would recommend this to a friendWife loves it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife because she lets her coffee get cold and then puts in the microwave to heat it. Since she had used this her coffee never gets cold. She loves it and wish I would have bought it sooner.
I would recommend this to a friendPerfectly hot tea and coffee, yes please!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug! Sitting on the charge base on my desk I can keep my tea warm and drinkable for however long I need, and carrying it around the house on battery for an hour+ is great. It’s magical!
I would recommend this to a friend