Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
Coffee cup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cup It’s on the smaller size as far as holding liquid but still a nice cup
I would recommend this to a friend
Great for at home!
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who works from home, this is my best friend! Does exactly what i need it to with several options of drink types.
I would recommend this to a friendExpensive Smart mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little harder to use then I expected but does the job. a little to pricey for my taste but was bought out of necessity.
No, I would not recommend this to a friend14 oz. Electric Coffee Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item includes with the plug in saucer to keep coffee warm longer than if used without the sauce. Portability is great.
I would recommend this to a friend- Pros mentioned:Temperature control
Electric Mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done and useful for people who sit at their office for long hours and need warm coffee!
I would recommend this to a friend - Cons mentioned:Battery life
Very cool product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is cool but i down my coffee to fast to enjoy its benefits. I think this if for someone what drinks their cup of coffee over a long time period and they let it sit for too long
I would recommend this to a friend amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly as advertised, does exactly what it needs to do and looks great.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't matter if she's at work or at home this mug is perfect because she's a tea drinker. I also got her an additional charging base for her work desk.
I would recommend this to a friendFancy and Fonctional...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know it's expensive. However, day by day, you feel that i decides perfect choice!
I would recommend this to a friendMade a great gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked as advertised. Really neat invention. I haven't heard any complaints yet.
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug. It works great. Charge lasts about an hour, but with coaster itll last all day.
I would recommend this to a friendGood product until it fails to charge.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mug works fine, until it doesn't Charging pin sticks after months of use preventing a charge. Returned/replaced and now it is happening again. Not a good design for charging on this expensive name brand item
No, I would not recommend this to a friendDad love love loved this!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My father in law thought this was the coolest father's day present he has received. He uses it everyday. Loves the functionally.
I would recommend this to a friend- Cons mentioned:Price
Overpriced coffee cup
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not worth the price. It took about a month of software updates to get it to work properly.
No, I would not recommend this to a friend Great mug!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works perfectly and it is very convenient. Highly recommend
I would recommend this to a friend- Pros mentioned:Temperature control
Does it’s job well!
|Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be really difficult to get it to start working, but it really is good once you get it to work!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Thank you for this feedback! We are always working to improve our mugs and this feedback is greatly appreciated! We are also happy to answer any questions you have so please don't hesitate to reach out to our support team at support@ember.com.
Ember Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug so much! It is aesthetically pleasing and gets the job done at the same time. I recommend it!
I would recommend this to a friend- Pros mentioned:Temperature control
I love my Embers, yes Embers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Ember mug from Best Buy. I got the Travel Mug2 first. And love it. The support from Ember is amazing should you need it. I had a bad lid thta they replaced for free. Just had to call them. This cup I just bought is for use while at home. I cannot emphasis enough how nice it is to have a quality product like this to help me enjoy my morning joe. I’d give it 6 stars if I could. thanks best buy and thanks ember.
I would recommend this to a friend Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a birthday gift , it was appreciated , and have been told it works perfect and they are very pleased with it.
I would recommend this to a friendGreat purchase experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a gift. The price was better than other vendors and delivery was on time and easy.
I would recommend this to a friend