Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
Awesome coffee cup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas present for my dad and he loves it.
I would recommend this to a friendAwesome Product for Coffee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My sister loved this as a gift, and has become part of her daily coffee drinking routines
I would recommend this to a friendUse everyday
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works 90% of the time and works well, but sometimes it likes to think it’s empty and does not heat up. I know a few times it was operator error, but other times it has a mind of its own. Overall it’s used nearly everyday and enjoyed.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far and appreciate the feedback. If you're still experiencing these issues, please reach out to us at support@ember.com - we'd be happy to help!
Ember mug 14oz
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keeps my coffee hot for hours which is perfect while doing chores.
I would recommend this to a friendSeems to work as advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, i love my new Ember mug. The 14oz keeps coffee at temp for at least the 45 min it takes for me to drink. Only been 2 weeks, but no complaints.
I would recommend this to a friendKeeps drink warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great gift for my daughter for Christmas. Other color options available
I would recommend this to a friendGreat mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I wish it came with some kind of lid to protect against splashing but it can be purchased 3rd party for like $10
I would recommend this to a friendHope it lasts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd ember mug I bought. Ember 2 is an upgrade. Hope it lasts longer than the 1st Ember
I would recommend this to a friendWife’s new favorite mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it! Keeps her coffee hot for over an hour off the charger. If you get the silicone top off of Amazon you can extend the battery life of it!
I would recommend this to a friendBest Mug Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. Wonderful gift! The smile and excitement from gift receiver was unforgettable.
I would recommend this to a friend- Pros mentioned:Temperature control
Game changer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife for Christmas, first day she used it she txt me and said "this is a total game changer!" She would take all day to finish a tea or coffee, which meant it was cold most of the day. With the base it will stay hot all day, or 80 minutes if she is walking around with it away from her desk. Already purchased a second base so she has one for home and work.
I would recommend this to a friend This cup is worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like our cups so much we take them with us on vacation. They simply work great. I'm a sort of craft coffee brewer and am always looking for a way to make my coffee even more enjoyable
I would recommend this to a friend- Cons mentioned:Battery life
Nice for an hour…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeping a mug hot sounds good but in reality its not that good when the battery drains in an hour or less. Save the 100 and just microwave that mug.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for leaving a review! We're sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Cons mentioned:Battery life
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is not worth the price. I would not recommend. Battery dies quick and already had an issue with it saying cup was empty
No, I would not recommend this to a friend Chuck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup so far is working great bought it for a Christmas gift and they love it
I would recommend this to a friendStays warm. Like magic.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it promises. My wife loves it. Great present.
I would recommend this to a friendBest cup of coffee
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves it!!! No more trips to the microwave! Stays hot till the last drop.
I would recommend this to a friend- Cons mentioned:Battery life
Too expensive for its shortcomings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: my cofffee is definitely more enjoyable, for longer Cons: poor battery life (around 1 hr) This should be priced at around $50, not $150
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Ember!!! Coffee drinkers this is a must have item. I use it everyday.
I would recommend this to a friendGreat mug better gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my brother and he uses it everyday. Makes a great gift
I would recommend this to a friend