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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2286 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,286 reviews
  • Rated 5 out of 5 stars

    Great mug better gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother and he uses it everyday. Makes a great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee cup

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as designed. Make sure after cleaning to make sure the base is 100% dry before you place on changing station.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to a friend who broke hers and it was a great gift. I love mine too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed having the Ember Temperature Control Mug. It took a little time getting things set up between it and the app. Now I have my coffee at the right temp all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic item! in best buy blue! fast ship time-with great protection plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves the Amber mug. I will buying the black one for myself next.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t go without an ember

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug. A must have for the weekend. Good battery but the charger is best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a mug...yes it keeps your drinks hot, but I find it isn't used consistently to make it worth the cost. Its a novelty that wears off.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original still stands as the best in my opinion. Keeps coffee warm for a long time. Only downside is the coating the cup has scratches easy if you use metal utensils, I simply use plastic spoons.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Daniel, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your original Ember and appreciate your feedback about the coating as we continue to improve - if you have any other questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great coffee cup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee cup ☕️ I will be letting all my friends and family about this coffee cup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Use it every morning, and keeps it hot till im done drinking my coffee. Great and simple app too that works with apple watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is THE BEST gift ever for coffee drinkers who multitask while drinking!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Sooooo goooood!!!

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yaaaaaasssss!!! I looooooveeeeiiiiiiit!!! Sooooo goooood!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter and she really seems to like it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite mug

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. It's the best mug I've ever had. They really did a great job making these mugs?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, wiuld definitely recommend to anyone!

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, it doesn't charge if there is liquid in your cup. If you are like me and forget to charge it before each use, then it is useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Two is better than one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got one for this birthday and it worked so well, that I got one too! Actually, mine was a replacement for another brand that isn't as smart as this one...Get yourself one!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi BeverlyT, thanks for sharing this with us! We're glad to hear you and your husband have both been enjoying your perfect temp in your Ember Mugs - thank you for your continued support! Ember

  • Rated 5 out of 5 stars

    Wonderful Gift Idea for Hot Drink Lovers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend. He hasn't been able to use it yet, since he typically just downs a cup before leaving for work - so being able to enjoy a cup slowly isn't in his time frame.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Oiprac, thanks for leaving a review! We're happy to hear you gifted an Ember and hope your friend enjoys his new mug - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Keeps the drinks warm!!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT GIFT FOR THE WIFE!!!!! SHE LOVES IT!!!!!!!!!!

    I would recommend this to a friend