Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
overall it is ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.poor connection issues with the app. just when you think you have it isn't connected. overall it works as intended.
I would recommend this to a friendLove this coffee cup!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my wife's favorite Christmas present this year!
I would recommend this to a friend5 STARS
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful item overall. Love how you can use your phone!
I would recommend this to a friendGreat cup!!!+
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great gift for my daughter she love's his cup!!!!
I would recommend this to a friend- Cons mentioned:Charging
Great idea. Poor execution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Base charging pins a poor design. Fails to charge due to poor contact. Since just over 15 days, Best Buy would not stand good for it.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi CoffeeGuyInPA, we are very sorry to hear you are having an issue with your charging coaster. Rest assured that your Mug is still under warranty and we'd love to help get you back up and running. Please reach out to our support team so that we can assist you further. Thanks for your valued feedback!
Works like it says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug, Bluetooth enabled let’s you set the temperature depending on the drink. Battery lasts for 2-3 hours so you can keep your hot drink fresh
I would recommend this to a friendEmber mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I are so impressed with our new mugs!
I would recommend this to a friendJust wish it it was larger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it, I only wish they made a larger mug, by the time she adds her milk and whipping cream to the coffee the mug is to small. Ember needs to come out with a 16-20 oz mug!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Swendell, thanks for taking the time to leave a review! We're glad to hear your wife has been enjoying her Ember and appreciate your feedback in regard to size as we continue to improve - if you have any questions or concerns, please let us know!
Best investment ever!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it keeps my coffee warm for hours on one charge
I would recommend this to a friend- Cons mentioned:Battery life
Battery Life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great, but battery life is a bit low. Wish it could last a bit longer. Takes a good while to fully charge.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page or reach out to us at support@ember.com so we can learn more! Thank you for the valuable feedback.
- Pros mentioned:Temperature control
its a self heating mug... its pretty neatttttt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased two of these as gifts and had to get my own, if you have little ones that keep you busy in the morning, spend time in a shop or garage with minimal/no heating, do lots of yard work, or just like your drinks to be ungodlily hot at all times. then this is great as long as you remember to charge it!
I would recommend this to a friend Fantastic! Keeps drink warm
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was great, the build quality is nice and it works well. Pairs to iPhone app and controls well too.
I would recommend this to a friendHot coffee!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, we have 2 of them. Also very durable. I dropped one from the counter and it still works!
I would recommend this to a friendGreat office gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My cowork love it and he’s always on trend. The best gift ever!
I would recommend this to a friendGood Cub of Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and an attractive cup. Use it everyday
I would recommend this to a friendreview
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent to keep the tea warm. However, some paint has recently come off from inside the cup. Would buy the metal version now.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife. Perfect for people who are slow coffee drinkers. Keeps the coffee warm for a few hours before having to recharge the cup.
I would recommend this to a friendPerfect gift for tea addict
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is in love with this mug. Uses it 3x to per day. The white does get a little stained/scratched over time so might be better to go with the darker color on the long run.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Andrew, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her new Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
Wife
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. She's getting it for Christmas and has no idea
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoy this product works perfectly and great value
I would recommend this to a friend