Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
Best mug!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave it to my son who loves it for xmas present.
No, I would not recommend this to a friendEmber
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product but had difficulty connecting with apt retuned for new model as this is my third Ember and love them
I would recommend this to a friend- Cons mentioned:Battery life
Broken garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a couple months. Doesn't hold a charge anymore. Now its just an over priced regular mug.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .We are so sorry to hear you are having an issue with your Ember Mug! We'd love to learn more so that we can help get you back up and running. If you haven't, please reach out to our support team so that we can assist. We look forward to hearing from you!
Great cup of coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cup. It keeps the coffee and tea for as long as I need it (about 60 minutes on battery). But the price was right, discounted to $99.
I would recommend this to a friendGreat coffee cup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great . Wife loves it and very easy to use.
I would recommend this to a friendEmber mug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greta cup and great gift to give someone!!!!!!!!!!
I would recommend this to a friendworks great, but a bit difficult to keep clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.as long as you remember to keep the mug charged, it will be a trusty companion. the only issue I have with the white finish is that it is difficult to keep clean.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi oMega505, thanks for leaving a review! We're glad to hear you've been enjoying your Ember Mug so far and appreciate the feedback in regard to the coating - we'd be happy to share this with our team! For best care and maintenance, we would recommend using a wooden spoon or plastic/silicone utensils, as they will cause less damage than a metal spoon. We also recommend using mild dish soap and a soft cloth when washing. If you have any additional questions or concerns, please reach out to us at support@ember.com!
- Cons mentioned:Battery life
Doesn’t last.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These things are amazing when they work, but die fast. I bought one it died about 30 days later. Was able to return it for exchange. Second one was exactly the same worked amazing for two weeks then stopped keeping drinks hot. It would just be warm. Will be returning it for a second time. I bought the warranty so we’ll see how many times I am able to echange it.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve! If you don't mind reaching out to our support team at support@ember.com, we would love to learn more!
I like my coffee hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use it daily. Sometimes it makes the liquid a little too warm but it's adjustable
I would recommend this to a friendPerfection!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband. He LOVES it!!!!!!!!!!
I would recommend this to a friend
Hot!
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm, saw this on the shelf and had to try it!
I would recommend this to a friendThe epitome of a want not need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not something you need but it’s the thing you want.
I would recommend this to a friendpretty cool
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most unnecessary items in my collection, but surprisingly useful
I would recommend this to a friendHoliday gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a Christmas gift. The recipient absolutely loves it so far. Short term review 5/5*
I would recommend this to a friendMUG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug itself works great; it's the app that is flaky. I brought the mug on 6/8/2021 and the app just let me connect to it thru my ph. last saturday SMH
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember so far and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
Definitely Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very cool and unique gift for my coffee loving husband!
I would recommend this to a friendHand wash only
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my dad and he seems to enjoy it. Only real downside is the fact it has to be handwashed.
I would recommend this to a friendGreat mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought a total of 12 of these now. We own 4 and couldn’t be happier with them. The rest I have given for presents
I would recommend this to a friendOver Hyped Coffee Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice novelty gadget, but just didn’t get much value from this product. My coffee would cool down as normal and really could feel the cup heating until maybe the last few ounces.
No, I would not recommend this to a friendPerfect temperature
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup looks great and easy to use. Battery losasts long enoug to enjoy your drink as promised.
I would recommend this to a friend