Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Coaster time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Underestimated how much time Id have to have it on the coaster
No, I would not recommend this to a friend Keeps my wife's coffee warm
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for the smaller one my wife has for years
I would recommend this to a friendCoffe cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun, practical this is a good idea of gift for Christmas
I would recommend this to a friendbeautiful cup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cup, but doesnt really hold temp hard to use.
No, I would not recommend this to a friendKeeps a very small amount of liquid warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife who likes to take all day long to finsh a cup of coffee. This does not hold enough coffee in the first place and you can barely add creamer to it. The size is so small, that you actually finish it before it has a chance to stay warm.
No, I would not recommend this to a friendGreat but blue tooth is hit and miss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup but boue tooth is hit and miss. I need to keep syncing it when its off the hot plate.
I would recommend this to a friendNice cup
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my husband he loves it years it every day which says a lot
I would recommend this to a friendGreat mug
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mom love it uses it every day even got a second charger
I would recommend this to a friendA Gift Hit!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a gift for my wife. She loves it! A bit pricey but almost worth it.
I would recommend this to a friendGift for that hard to buy for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup !!!!! Works great!! Makes a great gift
I would recommend this to a friendAmazing!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is awesome! Love that I can operate it from my phone
I would recommend this to a friendLove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely obsessed with these cup! This is the second one I’ve purchased because I love my first one so much! Use everyday!
I would recommend this to a friendBest mug ever
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 2 of the Ember mugs (10 oz and 14 oz). Best product on the market. Keeps coffee and other hot drinks hot for over 1 hour. Easy to use with the app.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're glad to hear you've been enjoying your Ember!
coffe mug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for husband…. he loves coffee and loves controlling the temp of it with his phone. said it was the best gift he didn’t know he needed
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi washer, thanks for leaving a review! We're glad to hear you gifted your husband an Ember and he's been enjoying his perfect temp with his new mug - we appreciate both of your support!
Perfect Cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup. Perfect for the office. A cup of tea or two while working.
I would recommend this to a friend- Cons mentioned:Battery life
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited about this considering it takes me a bit to drink my coffee/ tea in the morning. However, it’s been such a huge disappointment. I don’t know if I got a defective one or what but The mug battery life lasts about 2 hrs? I have it fully charged and by my 2nd cup it tells me it’s time to charge my mug again. Basically unless you have it constantly plugged in it’s useless. It’s the mug equivalent of a corded phone. I stupidly threw away the box as soon as I opened it so now I can’t even return it :/ such a bummer
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve! Although we would like for Ember to last hours throughout the day, Ember's technology requires the battery to be used within the mug whenever it is being used and the white LED light is on! With that being said, utilizing the charging coaster when drinking out of your Ember is the best way to stay at the perfect temperature for as long as you are enjoying your beverage. We hope this answers your question and please reach out to Ember Support if you have any further questions or concerns.
Cup really works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my Mother and she says it was her favorite Christmas gift and uses daily
I would recommend this to a friendGood mug, some technical issues.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The mug is good when it works, but I've encountered some technical issues. It's hard to tell what's wrong when it stops working, and whether the problem has to do with the phone, the app, or the mug itself... the little indicator light can only tell you so much. So I end up with trial and error until it's fixed. It's otherwise good, but it feels a little expensive considering how often I need to figure out how to fix those issues.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MovieGekko, thank you for leaving a review and sharing this feedback. We hope you can still enjoy your Ember Mug! If you're still experiencing these issues, please reach out to our team at support@ember.com - we'd be happy to help!
Excellent Value, Warm Coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic gift for a boss who has everything he needs and most of what he wants!
I would recommend this to a friend- Cons mentioned:Battery life
Not worth the $ many drawbacks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is finicky & glitchy. Battery doesn't make it through breakfast Temp only goes up to 145 degrees which is not warm enough Not worth $100! Not satisfied at all :(
No, I would not recommend this to a friend