Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
My Wife Loves It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife. She uses it every day. Loves it. Says battery life is sufficient.
I would recommend this to a friendEmberMug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and they loved it! Perfect for the office
I would recommend this to a friendhappy moms day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome / love it / great gift from my nephew, he did great
I would recommend this to a friend- Pros mentioned:Temperature control
Hella cool product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use a Chemex to make coffee and I make tea too! I'm a hella slow drinker of coffee and tea! I need two cups when I drink! While I drink the first cup, I put the second cup in the Ember to keep warm! I keep it plugged in so that it will stay hot for forever!
I would recommend this to a friend - Cons mentioned:Battery life
Great idea.... Needs improvement.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is good, the execution is less than ideal. The battery life is less than 1 hour turned all the way up. I like my coffee hotter than this cup can provide. Disappointed
No, I would not recommend this to a friend Keeps coffee hot!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she loves it! The app is very user friendly.
I would recommend this to a friendEmber mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought for my husband bday present his been enjoying it and guarantee worth it…
I would recommend this to a friendSmart Mug for sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the name suggests, it is definitely smart. Best of all, I like the fact that it is dish washer usable
I would recommend this to a friendGreat Coffee Cup!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cup! It keeps my coffee warm until I finish (approx. 90 - 120m).
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
Keep your hot coffee hot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tired of cold coffee/tea...This is the answer! Great for around the house and battery life is really good. Definitely would recommend.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Battery doesn’t last long.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last very long off of the charger. For the price the battery charge should last longer.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Clay, thanks so much for leaving a review! We're so sorry to hear you're experiencing this with your Ember. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help!
Wife loves it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. App is easy to use. Only downside is it seems to cook the coffee or something and will leave a film.
I would recommend this to a friendBlue Smart Mug 14oz.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A gift for my daughter & she's extremely pleased!! Has wanted one for quite awhile.
I would recommend this to a friend- Pros mentioned:Ease of use
Great idea, poor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is great. Easy to use with the mobile app. But, 6 months in, it is falling apart. The inside is chipping away and flaking off into my coffee. The product is good, but it’s not worth it if it is only good for 6 months.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mario, thanks for taking the time to leave a review here. We are sorry to hear about the experience you had! At your earliest convenience please feel free to reach out to us at [email protected] so we can help!
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is really enjoying her hot beverages. Mug exceeded expectations.
I would recommend this to a friendVery Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good my wife is very happy,I really recommend it
I would recommend this to a friendI’d buy it again
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, until you have a sip left. Once the volume of liquid is low, the cup struggles to keep it cool enough
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
Good one to have
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good one to have and I am enjoying it everyday
I would recommend this to a friendMug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! So cute! Nice style good quality nice price
I would recommend this to a friendGreat Mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Long battery life. I use it everyday.
I would recommend this to a friend