Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
Amazing Gift Idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it as a gift and My uncle loves it Uses it everyday he’s working from home and says it’s been the best mug he never knew he needed
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Swank, thanks for leaving a review! We're glad to hear the Ember was gifted and that your uncle has been loving his mug! If you have any questions or concerns, please feel free to reach out to us.
Highly Recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a friend as a gift and he absolutely loves it and uses it every day. Am now strongly considering one for myself.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Cansis, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been enjoying their mug - we hope you get one for yourself as well! If you have any questions or concerns, please let us know.
Great mug and great deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug and great service! Price was excellent too. 2 day delivery!
I would recommend this to a friendAmazing cup
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is amazing! It keeps my coffee hot for hours. I use it everyday and charge it every other day. This cup is not microwaveable
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Joy, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
Nice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s good I need a little more time and will be back but for now it’s great the quality is awesome
I would recommend this to a friendBest Mug Available
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every coffee/tea lover should have one of these. I couldn't be more pleased with the look, feel, and function of this product.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Cons mentioned:Price
Okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m on the fence. Very expensive. I like my regular travel mug instead
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve!
Perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works just as you can imagine it. My partner loves it!
I would recommend this to a friendPerfect gift.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for the coffee drinker in your life. Great Boss gift!
I would recommend this to a friendOk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it would keep hotter longer. . .
I would recommend this to a friendPretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great. My only issue is i wish it was a little larger. 16oz. I drink alot of coffee
I would recommend this to a friendGreat gift idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome idea for a gift. Wife loves it and is using it everyday.
I would recommend this to a friend- Cons mentioned:Price
Not my best purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my boss for Christmas. It stopped working after about 20ish days. Could not exchange at Best Buy - was highly disappointed. Ended up buying another one for my boss as I couldn't come back empty-handed. For the price, I should have been able to exchange it. The purchase date listed is for the 2nd one!
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Hols, thanks for leaving a review and sharing this! We're sorry to hear about the experience you've had with your Best Buy order and appreciate the feedback. All Ember's come with a 1-year manufacturer warranty, so if you experience any issues with the mugs, please reach out to us at support@ember.com so we can help!
Can't go back to normal mugs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot use a normal mug anymore. Bought another one since it was on sale but also for traveling.
I would recommend this to a friendMy wife absolutely loves it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic mug. My wife uses it every day! Definitely recommend!
I would recommend this to a friendGreat buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it so far! Keeps the coffee warm and I love that I can control it from my phone!
I would recommend this to a friendCup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised have had them for 4 weeks . No issues
I would recommend this to a friendScience!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Things mug holds liquids all in one spot and it has a handle! Amazing!
I would recommend this to a friendGame changer! No more cold chai
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.But this as a gift for my wife, and she absolutely loves it.
I would recommend this to a friendAmazing best purchase this year
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sends notifications when my cup is ready to go. I love it !
I would recommend this to a friend