Customer Ratings & Reviews
- Model:
- CM191409US
- SKU:
- 6471969
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with it and it works as advertised . Would buy again
I would recommend this to a friendGreat purchased
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy… i would buy it again if i need to. Will recommend
I would recommend this to a friendGreat Mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this white Ember mug as a gift. They absolutely love this mug! Works great and looks very classy.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Barb, thanks for sharing this! We're happy to hear you gifted an Ember and hope you continue to your mug as well - thank you for your support!
- Pros mentioned:Temperature control
Nice mug, terrible app.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife as a Christmas present. The mug is very nice and keeps the drinks nice and warm. The App, however, is terrible. Just read the reviews (1.5 on Play store). It will not stay connected to the mug and firmware updates constantly crash. For the price we paid for this mug, we would expect full functionality.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Hoffdad, thank for taking the time to leave a review here. We are sorry to hear about the experience you had with the Ember app. The mug is functional without connection to your mobile device, but if you're still experiencing issues, wt your earliest convenience, please feel free to reach out to us at [email protected] so we can further troubleshoot the issue and help you out!
Love
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We own multiple of these cups. They are wonderful and make drinking coffee all day possible.
I would recommend this to a friendHighly recommend
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great project but stains easily. Hard to keep it clean
I would recommend this to a friend14oz doesn't hold 14oz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very disappointed that the 14oz mug doesn't hold 14oz of liquid. Only holds 12 oz. I feel that is false advertising but apparently that's standard for Ember mugs according to customer service. They will give me store credit but just wanted to say, 14 oz doesn't hold 14 oz.
No, I would not recommend this to a friendGreat gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a fantastic product. I bought it as a Valentines Day gift. My girlfriend loves it.
I would recommend this to a friendExcellent heating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good coffee cup with heating, no need to Getup and microwave or heat my coffee everytime.
I would recommend this to a friendAmazing coffee mug!! Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something you just do not think you need... but you do!
I would recommend this to a friend- Cons mentioned:App, Battery life
Terrible product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to get a hot cup of coffee out of this product. It will not maintain sync, it constantly tells me it needs to recharge, I will be returning it. Terrible
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hello there, thank you for taking the time to leave a review here and sorry to hear about the issues that you've run into! We would love to help resolve this for you, please reach out to us on our Ember Support site with your information and one of our specialists will get back to you!
- Pros mentioned:Temperature control
Worth it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this cup! I like to sip on my coffee and this keeps it warm without burning. My only issue is that the end on the cord is obnoxiously large so I have to keep the charger plugged in where nothing else is.
I would recommend this to a friend Perfect Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I highly recommend anyone who loves hot coffee or tea to get one
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
I won't buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea is best but the item is not. It loses charge fast and when put back in the charging coaster with coffee... the coffee changes flavor.
No, I would not recommend this to a friend Durable and Sheek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for long term use. It’s durable, while not compromising its clean look.
I would recommend this to a friendGood quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug functioned as advertised. So far, no issues.
I would recommend this to a friend- Cons mentioned:App, Connectivity
Not good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly disconnects, app crashes alot too. Highly dont recommend.
No, I would not recommend this to a friend goated
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.goated Ember - Temperature Control Smart Mug² - 14 oz - Blue
I would recommend this to a friendGreat gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift and they absolutely love it.
I would recommend this to a friendLOVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product amazong featuresworks great! Love it
I would recommend this to a friend