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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2287 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,287 reviews
  • Rated 5 out of 5 stars

    Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this buy!! Excellent gift recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought five of these mugs for family and friends and everyone loves them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the cup and the idea, just wish it would go up another 5 degrees (150°)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got a pair of these, one for my wife and the other for me! would highly recommend to everyone. great value.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're happy to hear you and your wife have been loving your Ember Mugs - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Keep it hot mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what the inventor made it to do. You must do exactly what the instructions tell you to do.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Wayne, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Patches on the app make it work right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it! Great gift for people who work at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any coffee lover! Good quality product. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect coffee warmer for my wife

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my wife's birthday and she hinted around that she would like to have a cup of coffee that stayed hot for awhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee mug. Max temp it will hold is 145. Would like 155-160 better.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sue! Thanks for the review and the feedback! We're glad to hear you're enjoying your Ember. Ember

  • Rated 5 out of 5 stars

    Keeps your coffee hot !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one as a gift for my dad and he uses it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great birthday gift!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this purchase for a birthday present for mu husband and he love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really really been impressed with the cost savings and speed of delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mug and delivery was great thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Looks nice and operates perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Coffee Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Husband bought and uses it all the time!!! I just might have to get me one!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Debbie, thank you for leaving a review! We're happy to hear your husband has been enjoying his Ember and we hope you get one for yourself as well - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The battery is good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cup experience for coffee lovers.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My perfect side companion for when I’m in my office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea. Would recommend highly! We like this product

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ember

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it’s great, it constantly goes to empty and shuts off. For some reason it thinks there’s nothing it the cup.

    No, I would not recommend this to a friend