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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2287 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 2,287 reviews
  • Rated 4 out of 5 stars

    Smart Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee warm for at least 80 minutes which is more time from what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift idea for stay @ home workers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great Christmas gift. Will come in very handy working from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Mug

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new mug so much I purchased several at Christmas for gifts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really keeps my coffee hot! And it has features in the app for adjusting the temperature. Love it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Rated 5 out of 5 stars

    Gift purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and it was a great purchase. She uses it every day. Loves if

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not hot enough! I was so exicited to see this on Christmas morning as I am always heating up my tea in the microwave but it did not keep my tea hot, I returned it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great for coffee addicts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my girlfriend who is addicted to coffee and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My wife’s favorite mug!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s favorite gift. Keeps her coffee hot. She won’t drink coffee without it now. Charger has caused us a problem or two, but the company was very easy and sent us a new one. HAND WASH ONLY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot coffee forever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug. Never drink cold coffee again. Best coffee ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter in law loves it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift and my DIL told me she loves it and that it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love. LOVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine life without my Ember now! Trust me, this is definitely worth purchasing.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi hionpixels, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    HEATED SMART MUG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great heated coffee cup. Great experience with Best Buy. constant updates on delivery status.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jimmy, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought it for a gift for my wife she is a coffee drinker. She loves it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mom loved it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mother who drinks multiple cups of hot tea daily and she hasnt stopped raving about it. Of note, the weight of the cup makes her think she has more in there than she does… FYI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fav

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ,very innovative. Love this product. I would purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I’d need one of these but by jingo it’s great! I usually end up with half drunk cups left to go cold throughout the day but no more! Works perfectly and would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t sure what to buy my parents for Christmas until I saw these cups, they love them! Both said they can enjoy their hot drinks now instead of having to drink fast before it gets cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my coffee hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 5th mug I bought for me and friends. We all love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for a friend. He enjoys it a lot and recommends it to everyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love this to keep your coffee warm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you tend to pour your coffee and get side tracked .. this is what you need .. I have become addicted to it

    I would recommend this to a friend