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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2287 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,287 reviews
  • Rated 5 out of 5 stars

    GREAT , NEED ONE MY SELF

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME, THE PERSON I GIFTED THE SMART CUP LOVES IT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not have durability issues like White version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have mug. Works great. Don’t buy the white - it scratches and stains easily.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Redhat, thank you for leaving another review! We're glad to hear you've been enjoying your black 14oz Ember Mug and appreciate the feedback regarding the coating on our white mugs - we can certainly pass this on to our team for future improvements! If you have any additional questions or concerns, please let us know. Ember

  • Rated 5 out of 5 stars

    Mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mug. I need to buy more for everyone in the family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep it hot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee lovers dream mug. It’s obviously not a necessary item, but an indulgence.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi TSRix, thanks for sharing this! We're happy to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    great for coffee addicts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my girlfriend and she uses it every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Use it every day!! Great quality!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it. I don’t recommend. It’s not maintains the heat

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for writing a review! We appreciate your feedback and will pass this along to our team as we continue to improve! Ember

  • Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my wife. he keeps it at work and loves it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chris, thanks for leaving a review! We’re glad to hear the Ember was gifted and your wife has been enjoying her mug! Ember

  • Rated 5 out of 5 stars

    Gift was well recieved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a gift. It was much appreciated and they use it every day.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Kvizier, thanks for leaving a review and sharing this! We’re excited to hear the Ember was gifted and they've been loving their mug - thank you both for your support! Ember

  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great reviews do it justice! It’s utility and quality have impressed me

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool gift for family who loves coffee! 5 out of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Revolutionized my tea and coffee drinking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a straightforward premise, it keeps your drinks at your desired temp. It will hold forever on the coaster so I love being able to nurse a cup of coffee for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. Does exactly what it claims to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome product, my cousin loved this gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Smart Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described...keeps my coffee hot for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mgmt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to go !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Wouldnt buy again, dissapointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great the first few times , but now it doesnt recognize when it has liquid in it and battery drains so fast it constantly needs “recharging”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father for his birthday. He loved it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're thrilled to hear your father has been enjoying his Ember and we hope you get one for yourself as well - we appreciate both of your support! Ember

  • Rated 4 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cup keeps my coffee at the perfect temperature, I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Mug

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug and works great for keeping my coffee/tea hot

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi panda8403, thanks for leaving a review! We're glad to hear you've been enjoying coffee/tea at your perfect temperature in your Ember - if you have any questions or concerns, please let us know! Ember